Revenue Operations Manager

Schoox • Full-time • Austin, Texas, United States • $65.07k - $91.53k / year • 2w ago

Job Responsibilities

Be the primary owner of marketing and sales systems, especially Salesforce and Hubspot. Enable marketing and sales teams on effective technology stack usage.
Ensure Salesforce is the single source of truth for go-to-market (marketing, sales, and customer experience) data.
Oversee Salesforce integrations with other systems like customer success platform (Gainsight) or data enrichment (ZoomInfo)
Generate reports, analysis, and insights to provide go-to-market (marketing, sales, and customer experience) leadership visibility into pipelines, forecasts and KPIs based on Salesforce data.
Identify opportunities to automate processes and improve scalability, with a focus on enabling growth.
Lead and manage projects related to sales systems, data, and processes. Collaborate with stakeholders to define scope, objectives, timelines, and resources.
Implement automation to optimize processes and ensure systems integration. Develop, improve, and document marketing & sales processes and programs.

Required Skills & Experience

4+ years in a Revenue/Sales/Marketing Operations role in a fast-growing B2B SaaS company. Understanding of go-to-market models, marketing strategy, sales support, metrics, and growth best practices. At least 2+ years of experience supporting marketing directly.
2+ years as a Salesforce Admin with deep understanding of Salesforce data structure, reporting, and automations.
2+ years experience as Marketing Automation tool administrator (Hubspot preferred, but could also be with Marketo or Pardot)
2+ years providing go-to-market data analysis and insights leveraging tools like Salesforce, Excel, and Google Sheets.
2+ year managing sales and marketing technologies like Outreach, ZoomInfo, Drift, etc.
2+ years managing cross-functional projects (with teams such as marketing, sales, customer experience, finance, and IT)
1+ year managing external system consultants (Salesforce, Hubspot, etc.)
Proficient in cultivating a collaborative atmosphere, utilizing strong communication skills to enhance teamwork and project outcomes.
Process improvement experience identifying opportunities to improve systems and processes
Self-starter and team player with strong analytical and organizational skills
Possess a customer-centric mindset with colleagues, consistently striving to exceed expectations and deliver exceptional service

Preferred Skills & Experience