Lifeway is seeking a Salesforce Administrator for the Sales Operations team. The Salesforce Administrator will own responsibility for the successful implementation of, and ongoing operational excellence for the Salesforce. Working closely with leadership, you will ensure that the configuration of the Salesforce environment meets the stated business requirements.
Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.
Learn more about our culture at team.lifeway.com/culture-code
This is a remote position in the U.S. with occasional travel to Nashville for in-person team gatherings. #LI-Remote
- Live out Lifeway’s mission and values, showing deep commitment to Kingdom work
Evaluate, recommend, and partner with IT to integrate additional technology tools into the Salesforce environment
Work cross-functionally to drive continuous improvements in Salesforce-related frameworks and processes.
Administer and support Salesforce platform with user setups, profiles and roles, reports and dashboards, customized objects, fields, record types, etc
Key member of Salesforce implementation team to drive successful implementation of Sales Cloud, Service Cloud and Marketing Cloud
Collaborates with leadership team to document Salesforce-related business requirements and objectives, develop reporting and dashboards
Monitor and manage Salesforce releases, features, and best practices, making recommendations to leadership as appropriate
Lead training for Salesforce users
Bachelor's degree in Business, Marketing or similar related field
Salesforce cerfication, strongly preferred
3 years as a Salesforce Administrator with specific experience with Sales Cloud, Service Cloud and Marketing Cloud
Strong preference given to those with omni channel B2B and B2C implementation experience
Strong cross-group collaboration skills
Ability to drive multiple enterprise level Salesforce-related initiatives
Advanced analytical and quantitative skills
Excellent oral and written communication skills.