Luxury Presence is seeking a highly skilled and seasoned Head of Revenue Operations to join our growing team. Reporting to the COO, the ideal candidate will play a pivotal role in optimizing and scaling our revenue-generation and retention functions. You will be responsible for enhancing our sales processes, improving data analysis and reporting, and ensuring seamless alignment between sales, marketing, and customer success teams. This role is an exciting opportunity to shape the future of our company and drive exponential growth.
Sales Process Optimization:
- Oversee and streamline sales processes to enhance efficiency and effectiveness
- Collaborate with sales leadership to develop and implement best practices
- Continuously identify areas for improvement and implement solutions
- Manage sales productivity and provide proactive recommendations
Revenue Forecasting and Analysis:
- Develop and maintain revenue forecasting models to support strategic decision-making
- Analyze sales data and customer trends to identify growth opportunities
- Provide insights and recommendations for revenue optimization
- Foster collaboration and communication between sales, marketing, and customer success teams
- Ensure seamless handoffs between departments to enhance the customer experience
- Establish and maintain KPIs that drive cross-functional alignment
Technology Stack Management:
- Evaluate, select, and implement sales and CS and revenue technology solutions
- Administer and optimize CRM, marketing automation, and other relevant tools
- Provide training and support to sales and CS teams on tool usage
Data Governance and Reporting:
- Establish data governance policies and standards for accurate reporting
- Create and maintain dashboards and reports for monitoring revenue performance
- Ensure data integrity and quality across all revenue-related systems
Sales Compensation and Incentives:
- Design and manage sales compensation plans to motivate and reward high performance
- Regularly review and adjust compensation structures to align with company goals
- Bachelor's degree in Business, Finance, or a related field (Master's preferred)
- Proven experience in revenue operations, sales operations, or a related role within the SaaS industry
- Strong analytical skills with a data-driven mindset
- Exceptional project management and process improvement abilities
- Proficiency in CRM and sales automation software (e.g., Salesforce, HubSpot)
- Excellent leadership and communication skills
- Ability to work in a fast-paced, high-growth environment
- Proven ability to collaborate and support key stakeholders across various departments
Who we are: Luxury Presence is the real estate industry's most powerful marketing platform, providing award winning websites and cutting edge tech to the world’s top agents.
Founded in 2016 by Stanford Business School alumni Malte Kramer, Luxury Presence currently serves over 8,000 clients in the U.S. and Canada with its SaaS model — including over 20 of the top 100 WSJ real estate agents and teams. In addition, Luxury Presence is the official website partner to some of the industry's most powerful brokerages.
The Los Angeles-based SaaS company raised $25.9 million for its Series B round. Bessemer Venture Partners led the round alongside fellow existing investors Toba Capital and Switch Ventures. Former Dallas Mavericks basketball player Dirk Nowitzki also participated in the round, along with other angel investors.
Its solutions include stunning website design, an engaging home search tool, an agent-to-agent listing referral network, powerful content & SEO strategies, expert-lead social media management, and digital advertising for lead generation. In 2020, Luxury Presence was recognized as a Best Place to Work by BuiltinLA and by Inc. as the 322nd fastest growing private company in America and then again in 2021 — LP ranked 598th.
Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.