As the Sales Operations Lead, you will be responsible for supporting and enabling the frontline revenue teams to sell more efficiently and effectively. You will work closely with sales leadership, cross-functional teams, and subject matter experts to support commercial team pricing, reporting, and performance measurement.
- Act as a liaison between Sales and other key stakeholders ex. Marketing, Product, Business Operations.
- Collaborate with the sales team to optimize deal structure, pricing, and contracting terms.
- Develop pricing and profitability models and analytics from gross sales through contribution margin.
- Manage the sales pipeline, forecasting, and reporting.
- Provide regular reporting to sales leadership on sales performance, pipeline health, and other key metrics.
- Analyze sales data to identify trends, insights, and opportunities for improvement.
- Manage and maintain data integrity within our CRM system (Salesforce), including data cleansing and user management.
- Develop and implement a deal management process in Salesforce to ensure deals are tracked, updated, and closed in a timely manner.
- Ensure that the sales compensation plans are accurately calculated and administered.
- Track sales performance against the compensation plans and provide regular reporting to sales leadership.
- Partner with Commercial teams on selling and marketing expense performance.
- Partner with Sales in building the company’s annual business plan.
- Analyze market trends, customer feedback, and competitor activity to drive revenue growth.
- Support the Finance team on other projects and analyses as needed.
Skills/Competencies
- Ability to work in fast-paced and dynamic environment.
- Accountable to content of work product and meeting deadlines.
- Ability to multi-task with strong sense of urgency.
- Excellent verbal and written communication skills.
- Collaborative with others at all levels within and outside Finance.
- Self-motivated, proactive, and inquisitive.
- Ability to work independently without a lot of guidance.
- Strong organization skills and attention to detail.
- Excellent work ethic.
- Process mindset with continuous improvement mentality.
- Analytical and problem-solving skills.
- Comfortable with change and quick learner of new skills, processes, tools, and concepts.
- Strong computer skills, including proficiency in Excel (pivot tables, lookups, etc.)
- 5+ years of experience in sales operations, revenue operations, or related field.
- Degree in Finance or Business Administration.
- Strong understanding of sales processes, tools, and methodologies.
- Extensive knowledge of sales and marketing systems, especially ones integrated with Salesforce.
- Hands on experience building a scalable GTM Infrastructure.
- Proven track record of supporting commercial teams.