CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure, and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industry’s most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the world’s leading organizations, including more than 50 percent of the Fortune 100, to protect against external attackers and malicious insiders.
The Sales Operations Specialist is a critical role in supporting our next phase of growth. This role will be responsible for working with Sales Operations and the broader Revenue Operations organization with a focus on documenting, executing & improving core sales operations activities. Responsibilities will include providing salesforce support and process governance in support of the Sales organization. This includes providing reporting & analytics to key stakeholders to drive and improve overall operational execution. The ideal candidate is a driven, passionate problem solver who will improve Sales and Operations performance by defining metrics requirements, managing business tools, conducting gap analysis & efficiently executing day-to-day activities. This position will report to the Global Sales Operations Manager.
Acts as a business partner to Field Operations, responsibilities will range across a variety of strategic initiatives including analysing inefficient business rules, optimizing for obstacles in the sales process, and analysing sales data to come up with meaningful business insights.
Collaborate with various business units to drive productivity and cross-functional initiatives.
Understand and become a trusted expert in the full technology stack that intersects with core sales operations activities (Salesforce, Clari, prospecting tools, etc.).
Execute core sales operations activities in Salesforce.com including, but not limited to, account and opportunity ownership updates, territory management, customer and prospect account updates, and sales tool management, etc.
Partner closely with regional Sales Operations and the broader Revenue Operations organization to support changing business needs and processes within the technology stack.
Deliver both basic and complex salesforce reporting in order to support job & project requirements.
Evaluate other Sales tech stack tools for enhancements of workflows and the overall business.
Clearly articulate process feedback to relevant stakeholders.
Create, maintain, and present documentation including process maps to ensure adherence to CyberArk policies and procedures
1-3 years of experience in a related role working with sales, sales operations or revenue operations.
Minimum of 1 year of experience using Salesforce.com
Proficient in Microsoft Excel.
Familiarity with Business Intelligence tools is a plus.
Excellent Written and Verbal communication skills.
Highly motivated self-starter with an ambition to grow in the technology field.
Ability to work in a fast-paced, high-growth business to create and execute practical and innovative solutions to solve business problems.
Smart, bold but humble attitude to work collaboratively with CyberArk colleagues.
CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.