Application Deadline: 30 September 2023
Department: Operations
Employment Type: Full Time
Location: Jersey City
Reporting To: Martynas Vaitekunas
Compensation: $60,000 - $70,000 / year
Description
Application Deadline: 29th September 2023 23:59h EDT
The Revenue Operations team is responsible for a range of tasks across Xeneta's Commercial departments. The team provides support to Xeneta's commercial management teams & users, develops the tech stack, and delivers valuable, timely insights to key decision makers. In this role you will bring order to chaos, solve various user puzzles and be a valuable part of a fast-growing company.
What You Will Be Doing
- Use common commercial tools to help develop, implement & document business processes for Xeneta's commercial teams (Salesforce, HubSpot, Gainsight & more)
- Manage, prioritize, escalate, and resolve Salesforce, and other tool support request
- Understand & manage significant datasets, perform mass import/export/update operations
- Contribute to the development and optimization of Xeneta's tech stack
- Create reports & dashboards to support key decision makers
Your Profile And Experience
- Associate or bachelor's degree or equivalent and/or at least one year of experience in a similar role
- Strong MS Office skills (Outlook, Word, Excel, and PowerPoint)
- Demonstrates initiative, proactive planning, and resourcefulness
- Highly detail-oriented, organized, and responsible
- Strong written and verbal communication skills
- Analytical and problem-solving skills
- Customer-centric mindset
- Outstanding team player, also fully capable of working independently
- Ability to build structure, function and thrive in a fast-growing and sometimes unstructured scale-up
Nice to have:
- Experience with Salesforce, HubSpot, or Gainsight (or other CRMs)
- Encounters with programming and/or automation
What We Offer
- We will help you grow your career: We help you identify areas of growth for you, whether you want to grow as a specialist in your field or eventually want to go into a leadership/management role.
- We have a transparent and open work environment where everyone is empowered to make an impact and encouraged to voice their ideas.
- Keeping true to our value, "Xeneta is one," we regularly organize social events, including global company trips, breakfast gatherings, Friday after-work-socials, and weekly quizzes.
- You will enjoy our generous vacation plan: 5-10 extra paid days off around public holidays throughout the year and 20 days PTO.
- We offer dental, vision and medical insurance with 3 tiers based on deductible and premium. There's an option where Xeneta covers 100% of the plan and two more where you can select the level of deductible/premium.
- You will receive an individual education budget and can educate yourself during work hours: you can spend several hours each month attending courses, reading books or getting involved in communities.
- We value work-life balance and want to make sure you can spend quality time with your family or enjoy your hobbies when your workday is over.
Xeneta is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.