About IRhythm
iRhythm is a leading digital healthcare company focused on how cardiac arrhythmias are clinically diagnosed by combining our wearable bio-sensing technology with powerful cloud-based data analytics and Artificial Intelligence capabilities. Our goal is to be the leading provider of ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm’s continuous ambulatory monitoring has already put over 4 million patients and their doctors on a shorter path to what they both need – answers.
About This Role
The Senior Sales Operations Analyst will partner with the Sales Operations and Commercial Sales teams in the technical execution of initiatives and projects to support the sales organization toward meeting the criteria for success within the defined sales strategies and objectives. You will lead and maintain all reporting to meet all the commercial teams’ needs. The ideal candidate will have strong business insight, excellent analytical skills, technical skills, and a bias toward action and teamwork. Strong process orientation and the ability to work in a cross-functional environment at all levels are also required.
Responsibilities
- Build a focused reporting and analytics framework to give leadership teams actionable insights to grow and manage the business effectively.
- Collaborate across all business functions providing thought leadership that yields insight-driven business recommendations for management.
- Design, build, and automate key business metrics into analytics and visualizations that tell the story of the operational health of the commercial iRhythm teams.
- Develop and deliver actionable reports and dashboards that monitor KPIs at an appropriate cadence. Identify and communicate opportunities for improvement to stakeholders.
- Educate business users on data nuances and develop their ability to identify and distill actionable items through data mining. Drive adoption of storytelling rooted in data analytics.
- Design and create complex data models to help inform commercial strategies and decision-making.
- Find opportunities to improve data processing elements related to sales and activity metrics and work with cross-functional groups to build and implement improvements.
- Build processes and standards that increase trust with data and provide consistent metrics across the organization.
- Capture, develop, and document data definitions and business rules.
- Train business users to self-serve in analytics using existing resources.
Requirements
- Bachelor's Degree Required
- Superior analytical and strategic thinking skills with demonstrated success in developing business requirements and solutions for internal stakeholders.
- Advanced technical skills with PowerBI & Tableau
- SQL skills required, Python a plus.
- 8+ years of experience in Business Intelligence, Data Analytics, and reporting.
- Experience with healthcare data sources such as IQVIA, Symphony, and Definitive preferred
- Demonstrated ability to collect and assess data, analyze trends, and produce actionable insights that enable process and business improvements.
- Strong written and verbal communication skills; ability to present data and insights in actionable and insightful ways to various audiences.
- Experience in Salesforce Report and Dashboard creation.
- Ability to analyze data sources and processes to ensure data integrity, completeness, and accuracy.
- High energy with the ability to work independently and collaborate cross-functionally in a rapidly changing environment.
- Self-starter who demonstrates good judgment, business curiosity and actively engages with colleagues across the organization.
- Previous experience in data analytics around management strategy or marketing. Medical device or healthcare experience preferred.
What’s In It For You
This full-time position has a competitive compensation package and excellent benefits, including medical, dental, and vision insurance, paid holidays, and paid time off.
iRhythm also provides additional benefits, including 401K (w/ company match), employee stock purchase plan, annual organizational and cultural committee events, and more!
FLSA Status: Exempt
As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records.
Make iRhythm your path forward.