Further Enterprise Solutions (www.furtherllc.com)is a leading source of technical engineering, end-to-end turnkey solutions, and software development services in the rapidly expanding telecom industry. Founded in 2002 by wireless industry veterans, FES has grown to become a trusted partner, delivering innovative solutions for Tier 1 telecommunications providers and equipment manufacturers. FES is headquartered in Philadelphia, PA with branch offices throughout the U.S. and Canada, offering rapid response and a local presence for our clients and their teams!
Title- Sales Operations Analyst
Expected Project Duration- 1 year
Location for work:Ridgefield Park, NJ
T-W-TH In office, remote Mon and Fri
This role is responsible for managing the weekly sales and order forecasts for specific segments of Samsung’s CE (Consumer Electronics) business. It will require strong relationship building with Samsung’s retail channel partners as well as sales, marketing, operations & logistics. This role will actively coordinate S&OP planning and identify risk & opportunity predicated upon the current forecasts while requiring individual work to provide analysis that is concise and actionable.
A major responsibility will be managing the weekly CPFR (Collaborative Planning, Forecasting & Replenishment) process with our retail channel partners. Performance will be measured against assigned sales goals, channel inventory targets (WOS) and forecast accuracy. Finally, there will be a consistent requirement to identify macro trends and produce a weekly risk analysis all while measuring daily & weekly sales achievement.
Roles & Responsibility
• Manage weekly CPFR process with National Retail Customer Best Buy
• Build and communicate the weekly forecast for both Sell In and Sell Thru units
• Ensure Order Management accuracy in ERP system - SAP
• Identify potential gaps in demand/supply forecast and resolve deltas
• Drive weekly internal recaps for Sales & Operations Planning (S&OP)
• Daily involvement in managing S&OP escalations
• Manage and measure supply chain processes including channel risk and shipping performance
• Must be comfortable presenting to and promoting consensus-building internally and externally
• Must be comfortable working in a multi-cultural business environment
• Additional duties and responsibilities as assigned
Required Skills and attributes
• Minimum of 2+ years of related experience
• Bachelor’s Degree preferably in business, finance, supply chain
• Hands on Forecasting experience
• Strong analytical & communication skills
• Ability to work independently & manage multiple competing demands
• Customer Oriented
• Participative & collaborates to solve problems
• Ability to work in a high-demand environment & prioritize
• Meet deadlines under pressure
• Analytical, attention to detail and accuracy
• Advanced skills in MS Excel (V-Lookups, Pivots, etc.)
• ERP experience, preferably SAP
• Experience with Business Intelligence tools
Key Measures
• Forecast Accuracy – Sell In Orders and Sell Thru Sales
• Inventory Weeks of Supply
• Customer In-Stock
• Sales growth