Our client a global Tech company is looking for a UK based Chief
Revenue Officer (CRO) will lead global sales, support and customer success departments to meet revenue and sales growth targets whilst providing outstanding prospect and customer support throughout the sales process and in the post-sale environment. The CRO’s primary responsibility is to ensure revenue and gross profit targets are achieved whilst being involved in the overall management of the sales, support and customer success teams.
CRO is responsible for revenue forecasting by assessing sales effectiveness alongside other relevant metrics and influences. By analysing every aspect that affects sales, from business tactics to pricing, sales strategies and competitor activities. In addition, in-depth market research and performance analysis is conducted.
Compiles their analyses into presentations, reports and recommendations to present to other C-level stakeholders. Their role is to help determine the effectiveness of current sales initiatives against key metrics and implement changes if necessary.
Responsible for developing and executing sales strategies. They use data and other relevant metrics and influences to assist with forecasting sales performance and agreement of sales targets in line with Company objectives. The CRO, working closely with the CMO will be responsible for building a new Sales Development Representative (SDR) function to maximise conversion rates.
Work closely with the CMO to develop strategies that boost brand recognition and lead generation to help the company reach sales goals. The CRO will also liaise with the Head of Product to ensure product management strategies and deliverables align with market needs.
The CRO oversees hiring, developing and retaining sales, support and customer success personnel. They work with the HR function to develop a comprehensive process for attracting, onboarding and mentoring top departmental talent. This will include screening candidates and scheduling training opportunities. It also means overseeing employee retention, mentoring and determining healthy, balanced and competitive compensation plans. This role helps build a sound, expandable organizational structure and a well-designed territory and account management plan.
- First-hand knowledge of sales, developing effective sales strategies and leading in a fast-paced and dynamic business environment
- At least 10 years of global experience in high-level sales, working in a fast-paced, dynamic technology business environment with a history of achieving and exceeding goals in leadership positions while growing a sales organization
- Experience of direct&indirect sales, partnership and technology ecosystem management in both a capital expenditure environment and subscription/SaaS
- At least 5 years managing a global sales team