Orgvue, the leading organizational design and planning software platform, captures the power of data visualization and modeling to build more adaptable, better performing organizations. HR, finance and business leaders use Orgvue for actionable insight and analysis that helps them make faster workforce decisions in a constantly changing world. Orgvue is used by the world’s largest and best-known enterprises and management consulting firms to confidently build the businesses they want tomorrow, today.
As Global Head of Sales Operations, you are responsible for the overall productivity and effectiveness of our sales tools, systems, and processes. You will serve as a collaborative, cross-functional partner in helping Orgvue exceed our revenue growth targets by increasing sales productivity. We are looking for a strategically minded and operationally focused leader who can help define the vision for the Sales Operations team.
The candidate must be a strong leader, and will draw upon solid analytical, critical thinking, and problem-solving skills to effectively partner with sales teams globally. The individual must have deep experience in sales processes and tools, calling upon her/his experiences in Salesforce CRM systems, sales quota, compensation, and territory management and analytics to assist in supporting a world class sales team.
This role will lead a small, but mighty, sales operations team and report to the Chief Revenue Officer (CRO).
- Formulate key performance indicators for all sales functions and partner with sales leadership to understand drivers of performance and identify opportunities for improvement.
- Collaborate with Finance to produce accurate, data-driven forecasts.
- Work with Sales Leadership and Finance to develop incentive compensation plans for all market facing teams and track attainment to targets
- Drive core Sales Operations processes; Territory Planning, Funnel Management, Quota Development, Sales Performance Management, Sales Incentive Program management, CRM Data integrity and data issue resolution.
- Partner with core internal Technical teams (CRM, Data Warehouse, etc.) to design and implement sales operations solutions to address customer needs.
- Works with leaders to create Salesforce reports, dynamic dashboards, and metrics for management team to increase visibility and accountability into sales performance and operations Analyzes sales processes and mechanisms for sub-optimal performance, with a focus on defect reduction and productivity.
- Communicate findings clearly and effectively and make recommendations for improvement. Identify root causes of problems and demonstrate the ability to develop and make recommendations for solutions to mitigate root cause.
- Model and simulate improvements to existing business processes, walking through ‘what if’ scenarios and dry runs to identify and resolve gaps prior to implementation.
- 5+ years experience leading a Sales Operations team for a SaaS or B2B software company
- Experience defining best-in-class sales support processes and building a team to achieve desired outcomes
- Outstanding written and verbal communication capabilities
- Experience with Sales Performance Management solutions preferred
- Experience setting and managing compensation planning and performance reporting processes
- Experience leading pipeline management and progression reporting
- Experience building, evolving and guiding user processes
- Extensive knowledge of Salesforce
- Experience with sales data management solutions and data integration with Salesforce.com preferred
- Hybrid working
- Wellbeing: You will have access to a blended program of Wellbeing initiatives, including confidential access to qualified therapists, virtual fitness sessions and regular webinars on mental health and wellbeing issues. We also provide a free message-based support app to help you through difficult times, whether that’s at home or work
- Subsidised Gym Membership
- Private Medical Insurance and Life Assurance
- 25 days holiday
- Employer pension contribution of 5% of your gross salary, if you contribute a minimum of 3%
- Season ticket Loan
- Cycle to Work Scheme
Here at Orgvue we promote individualism and a diverse workforce to build on our future success