Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?
Real Chemistry is continuing to grow our Sales Operations Team and we have a new Deal Desk Analyst role open. This key individual will work with senior leadership to evolve our quote to cash process and the ideal candidate will have prior experience in the Deal Desk function or as a Proposal Manager. The Deal Desk Analyst drives the implementation and company-wide adoption of standardized processes, roles and responsibilities, as well as real time reporting and analysis for opportunity management and pricing. Working directly with our Account and Finance Teams, you will help ensure resource and pricing plans meet Real Chemistry standards, while establishing best practices for accurate and efficient order management. This is a great opportunity for an aspirational individual to learn & build at scale while having visibility into various parts of the business!
This role is in the New York City area, with ability to go into the New York City office 1-2 days per week.
What you'll do:
Work closely with Sales Management, Finance, Legal and Support team to guide the approvals process.
Lead process improvement and system adoption projects to provide scalable support to the account and finance teams.
Stakeholder in CRM, CPQ Quoting Tool, Standard Agreement and Order Forms.
Train Sales teams on deal desk engagement and process.
Develop a roadmap for implementation of enhancements and new features through cross-functional stakeholder influence.
Demonstrate strong communication skills (both verbal and written) across all levels of the business.
Develop deal tracking metrics, discounts, pricing, approvals and deal KPIs.
Create and maintain standard operating procedures pertaining to SOWs and Change Orders.
Work with mostly remote employees.
This position is a perfect fit for you if:
Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
You are reliable, consistent and have a knack for problem solving – working with a good amount of moving context.
You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
You are highly organized self-starter, able to work independently and under tight deadlines.
What you should have
3+ years of experience in sales, finance, sales operations, deal desk, pricing, or order management.
Experience with SalesForce necessary.
Experience developing and maintaining standard deal desk processes, approval matrixes and order terms.
Problem solver, must possess excellent judgment skills & be self-motivated with the ability to work independently.
Adjust priorities to respond to pressing and changing demands; meet deadlines by managing teams, time & priorities.
Professional communication manner and ability to triage messages when appropriate.
Exhibit a positive, pro-active “can do” attitude with all team members and is willing to pitch in whenever needed.
Pay Range: $85,000 - $100,000
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.
Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile
Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients – New York, Chicago, Austin, Washington D.C., San Francisco, and London – that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.
Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include an annual wellness reimbursement, student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at:
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.