Director, Revenue Operations

We're a people-first, customer-obsessed company motivated by our passion for empowering digital marketers to achieve success with their campaigns. With intuitive landing page builders and a comprehensive suite of AI-powered features, our Conversion Intelligence platform helps you grow smarter.

Our team's technical expertise and creativity work together to drive our mission forward every day. We aim to continue being an innovative and inspiring company that both our customers and employees admire—and we invite our future team members to join us!

About the Role:

We're looking for a Director, Revenue Operations to help us lead the Revenue Operations team to enable the growth of our business. You will own the end-to-end business process of driving predictable revenue and associated insights across the organization. This will be done while partnering with the Senior Leadership Team and the three business units, Revenue, Operations, and Product. In this role you will be part of the Revenue team and report directly to our VP of Sales, CS, and Support.

What you'll be doing:

• Own the end-to-end business process of driving predictable revenue and associated insights across the organization, ensuring transparency, accountability, predictability, and overall execution rigor at scale
• Manage a team that oversees the Revenue Operations for Marketing, Sales, CS, and Support
• Lead and manage 360-degree quarterly planning for the Rev Ops unit, including the creation and maintenance of One-Pager.
• Follow our people-first values, hire, train, and develop a world-class team including establishing departmental goals, policies, and operating procedures, along with implementing new processes, procedures, and habits for scaling
• Partner with the Senior Leadership Team to develop models, recommendations, and strategies to drive revenue; ensuring alignment, working towards the same success metrics and ensuring ability to operationalize at scale (including planning and rolling out new strategic initiatives)
• Develop and evolve processes and practices to deliver visibility across the entire team, improve efficiency across the revenue process, drive revenue predictability, and achieve revenue growth
• Align teams around a single view of the business with shared revenue targets and develop processes to encourage collaboration
• Lead revenue data-related activities and revenue-related systems management. Partner and stakeholder to Data leadership on cross-functional infrastructure, definition and analysis projects
• Plan ahead, evaluate, implement, and improve upon existing resources
• Act as a key player in cross-functional strategic planning by using data and reporting to align business goals across the business units.
• Accountable for company-wide self-serve revenue information/communications and dashboards, and own evaluation of changes to the team
  
  

A little bit about you:

• Experience with revenue forecasting and reporting, while delivering results to leadership
• Experience in mentoring and coaching in a revenue operations context
• Experience with the revenue-related tech stack for SaaS companies
• Results-oriented and an exceptional attention to detail and accuracy
• Excellent organizational skills and attention to detail throughout project planning, implementation, and delivery; as well as a proactive, strategic, and analytical mindset to identifying and solutioning, while keeping Unbounce's people-first mindset at the forefront of organizational issues and new initiatives
• Excellent judgment and creative problem-solving skills, including negotiation and conflict-resolution skills
• Experienced leader with a minimum of 5 years experience managing a team. Ideally with domain expertise and experience at SaaS software and technology company
• Excellent oral and written communication skills with the confidence and ability to present to all levels within the organization in a clear, concise, and helpful manner. This also assumes excellent interpersonal skills and the ability to develop and maintain positive relationships with diverse groups of people throughout the organization
• Embodies and champions Unbounce's culture, core values (Courage, Ambition, Being Real, Empathy, Diversity), and leadership attributes (Connect, Amplify, Bias for Action, Grow People, Create the Future, Self Leadership).
  
  

Share our values:

• Courage
• Ambition
• Being Real
• Empathy
• Diversity
• Connect
• Amplify
• Bias for Action
• Grow People
• Create the Future
• Self Leadership
  
  

What's in it for you:

💵 Compensation range

• $129,560 - $170,000
  
  

🤝 Flexibility and time off

• A digital-first, distributed working model with flexible hours -- for this role, we will consider all applications from those based in Canada*, with the option to work from our Vancouver office
• 20 vacation days
• Holiday Closure: December 25th - January 1st
• One paid day off on your birthday
• One paid volunteer day per year
  
  

🩺 Health and wellness

• A comprehensive benefits package including medical, dental, vision, and generous mental health support options – all available on day 1
• 12 personal wellness days
• $500 health and wellness allowance**
• Parental leave and planned reintegration program
  
  

🎓 Growth

• Org-wide and employee-led DEI and growth initiatives
• Professional development time and budget
  
  

🌟 More perks!

• One-time work-from-home allowance - $500
• Annual work-from-home allowance after your 1st year - $250
• An annual allowance of $1,000 that you can choose to use towards your vacation, or put toward your RRSP contribution**
• Please note that we currently do not have a legal entity set up to operate as an employer of record in Quebec. We thank you for your consideration but we are unable to accept candidates from Quebec at this time.
• These amounts will be prorated based on your start date.
  
  

Unbounce welcomes you to be YOU!

At Unbounce, we want every employee to be excited to bring their full, authentic self to work. When you bring your unique experiences, background, knowledge, perspective, and self-expression while embracing the same from others we learn from each other. We innovate and co-create an environment where Unbouncers can do the best work of their careers. We're bolder and more brilliant together.

We're dedicated to ensuring each Unbouncer feels a sense of belonging, feels safe, cared for, respected and valued for who they are, and trusts that their unique voice is heard, embraced, and meaningfully contributes to decision-making. We're committed to equitable employee experience, opportunity, pay and support for every employee regardless of gender identity or expression, race, ethnicity, family or marital status, religion, socio-economic status, veteran status, national origin, age, sexual orientation, education, disability, or any other characteristic that makes you unique.

We have no tolerance for sexism, racism, xenophobia, homophobia, transphobia, ableism, ageism, or any other forms of hateful/harmful discrimination and we're taking action against unequal pay in our community through leading the #PayUpforProgress movement.

If you require any accommodations or support during the recruitment process, please email us at careers@unbounce.com.