Deal Desk Analyst

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

• Review and approval of CPQ quotes and pricing options
• Work closely with Renewals, Sales Coordinators and Order Management Team
• Conducts customer research to drive a co-terming contract strategy
• Work with sales to ensure all contracts provide the maximum bookable revenue for both the company and the sales team
• Understand and use market pricing, analytics, and financial strategies for large, complex deals
• Collaborate with impacted parties to identify acceptable options to facilitate deal closure,
• Serve as goalkeeper and as an escalation point to help move deals forward
• Prepares all justification for exception pricing requests to the Global Deal Desk Director and the CFO
• Share best practices and ensure compliance with company internal policies and processes,
• Foster relationships with sales leaders and their teams
• Assist with ad hoc system projects and implementation of process improvement initiatives.
• Responsible for the entire upfront deal cycle, including collaboration with Field and Renewal Sales, Legal, and Finance within the deal cycle to improve deal velocity, drive pricing discipline and increase transparency
• Use data to drive go forward pricing strategies and recommendations based on key variables
• Other duties as assigned and required

Minimum Requirements:

• 2+ years’ experience in deal desk, sales operations, or finance roles
• HS Diploma or GED required

Preferred Requirements:

• Bachelor’s Degree in Business or Finance
• Proficient with Microsoft Excel (Vlookups, Pivot tables) and CRM (Salesforce.com)
• Fluent in Spanish and/or Portuguese (in addition to English) at a business level
• Experience with SaaS Software
• Comfort with working with Sales organizations
• A passion for problem-solving
• A sense of urgency to the DD request with strong attention to detail
• Strong oral, written and presentation skills
• Ability to work independently and collaboratively in a team environment
• Takes pride on a strong work ethic with proven analytical skills
• Has a proactive approach

DOE, salary $90K - $115K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.