About Us: Opportunity to join a fast paced fast growing global Saas technology company. Annex Cloud technology supports customer loyalty programs. Today’s customers expect more from the companies where they purchase. They expect that company to know who they are, offer them something of value and make their lives easier. Annex Cloud technology allows companies to build loyalty programs that make customers happy and keep them coming back.
We are committed to growth and success, and we are looking for a highly motivated Marketing and Sales Operations Coordinator with Salesforce administration skills to join our team and contribute to our continued success.
Position Overview: We are seeking a talented and detail-oriented Sales Operations Coordinator who is Salesforce.com certified. In this role, you will play a pivotal role in driving sales operations efficiency and supporting the marketing and sales teams with reports, data management and insights. As a Salesforce Administrator, you will be responsible for configuring and maintaining the Salesforce CRM platform to streamline our sales processes, create reports, and ensure clean data.
- Salesforce Administration:
- Configure, maintain, and customize the Salesforce CRM platform to meet the specific needs of our sales team.
- Create and manage custom objects, fields, record types, and page layouts.
- Ensure data integrity, data quality, and security within Salesforce.
- Train sales team members on best practices for using Salesforce to improve their productivity.
- Sales Support:
- Collaborate with sales ops team to implement and manage marketing automation tools integrated with Salesforce.
- Create and maintain reports and dashboards to monitor sales and marketing performance.
- Assist in lead management, lead scoring, and lead assignment processes.
- Support the sales team with lead generation, tracking, and analytics.
- Process Improvement:
- Identify opportunities for process improvement within the sales and marketing operations.
- Streamline workflows and automate routine tasks to increase operational efficiency.
- Data Analysis and Reporting:
- Analyze data within Salesforce to identify trends and opportunities for improvement.
- Generate regular reports and provide insights to the management team.
- Work closely with cross-functional teams, including sales, marketing, and IT, to ensure alignment and optimal utilization of Salesforce.
- Bachelor's degree in Marketing, Business, or related field.
- Proven experience as a Salesforce Administrator.
- Salesforce Administrator certification.
- Prior experience in sales support role.
- Strong analytical skills and proficiency in data analysis tools.
- Exceptional communication and interpersonal skills.
- Detail-oriented, organized, and capable of managing multiple tasks simultaneously.
- Familiarity with marketing automation tools is a plus.
- Ability to adapt to a dynamic work environment and be a self-starter.