Role – Revenue Operations Manager
Required Exp - 5+ years
Salesforce administration skills – expertise in developing a sales tech stack involving multiple software to work seamlessly to enable the sales, marketing, and customer management teams.
Data management - Highly skilled in Excel and Google Sheets - Can clean and normalize spreadsheet data to prepare for import. Utilize Salesforce Dataloader, Cloudingo, Salesforce Account Engagement Import Wizard, and Salesforce Import Wizard to upload that data.
Experience with managing CRM for salesforce instances with 50+ users
Roles and Responsibilities:
Creating Reports and Dashboards for the executive team and the sales org
User management - Creating/editing/deactivating users, creating/updating roles, and updating permissions and profiles as needed
Managing data uploads, and downloads per requests from the revenue organization, and administering and creating connections required to manage data flow in CRM
Troubleshooting any connection issues on the sales tech stack (Salesforce, Outreach, Zoom info, 6sense, Drift, LinkedIn Sales Navigator)
Facilitating projects and ensuring ongoing progress by setting up project meetings, handling the minute-taking at meetings, and engaging in one-on-one inter-departmental touch-point meetings.
Developing and implementing streamlined processes and procedures to enhance sales and marketing operations, including introducing agile frameworks and sprints.