The Revenue Operations team seeks a driven, detail-oriented VP Revenue Operations. Have you been searching for an opportunity where you drive direct impact? Assist Sales with insightful data, optimized processes, top-notch productivity tools, coaching, and change management. Can you take us to the next level?
RESPONSIBILITIES
- Drive effective revenue operational management for the VP of Field Operations
- Manage revenue growth strategy and execution, operations, customer success, enablement, and data analysis to support global Field Sales initiatives
- Collaborate with senior leaders of Field Sales to drive annual revenue operations planning cycles and alignment across cross-functional businesses
- Develop and influence new processes and technologies that optimize the path for supporting the revenue growth of the businesses globally across all routes to market (e.g. Q2C, SFDC)
- Develop and nurture cross-functional partnerships across the entire Field Sales organization which impact overall customer success and drive customer retention & revenue growth
- Provide leadership to ensure proper analysis of customer health metrics and proactively mitigate customer retention risk
- Partner with Field Sales leadership to identify strategic priorities and opportunities for the team, oversee objectives and key results, and ensure focus is on the highest-impact initiatives
- Partner with relevant GTM Teams and Sales Strategy to leverage performance analytics, influence cross-functional revenue programs, and escalate relevant topics
- Build strong working relationships with executives and key leaders across GTM teams (e.g. product, engineering, marketing, information technology, and finance) and influence the goals and priorities of stakeholders whose mission aligns with that of Field Operations
- Build, develop, and manage a diverse team of high-performing managers: Build and maintain a world-class, inclusive, diverse, high-performing team by driving effective onboarding, ongoing training, and retention with a strong remote culture
QUALIFICATIONS
- Experience in business, and operational leadership roles in a global SaaS Sales environment
- Experience in crafting strategic vision, making data-driven business decisions, including identifying gaps or business needs, and innovating and scaling solutions
- Proven track record of success with a history of achieving customer retention and expansion sales goals
- Possess that rare blend of sales acumen wrapped in a strong customer-centric mentality
- Demonstrated experience in data analytics or intelligence operations
- Management experience and skills with proven experience influencing a highly-matrixed company
- Proven record of leading a diverse, high-performing team across geographical regions and experience building high-performing, inclusive teams
- Experience managing managers, senior managers, and directors
- Demonstrated passion for operations, data intelligence, enablement, and thorough understanding of cross-functional alignment in a global environment
- Strong ability to interact and influence effectively with all C-level executives and senior leaders
- Exceptional written/verbal communication and presentation skills
- Ability to work independently with a high degree of accountability, while also able to collaborate cross-functionally with exceptional intrapersonal skills Proven ability to thrive in a fluid, fast-paced, unpredictable environment.