Position Summary, Responsibilities and Expectations:
Act as key contact for high-volume customers with any order processing, operational queries or general assistance and ensure that customers receive quick and quality support.
Work closely internally with regional Sales managers and worldwide operational teams.
Process multiple orders with key eye for detail using EDI order system and manual loading.
Ensure orders, shipments and deliveries are executed based on delivery expectations following the company guidelines and meeting customer requirements.
Maintain accurate and up-to-date customer records in CRM database.
Provide weekly reports to management and sales team.
Possess customer-centric skills and ability to communicate effectively with people at all levels of the organization.
Maintain professional internal and external relationships that meet Corsair’s core values.
Essential Skills And Experience
2+ years of experience in Sales Administration, Order processing, Sales Operations/Support
Good experience working with MS Office Suite; proficient in Excel (creating charts, pivot tables, vlookup, formulas)
Experience in performing analysis on reports and chart trends
Well-organized with the ability to multitask and close inquiries fast and efficiently across multiple accounts
Ability to be proactive and flexible to improve processes.
Ability to prioritize and demonstrate attention to detail and accurate order processing skills.
Exceptional written and verbal communication
Ability to work under pressure and to deadlines
Amazon Vendor Central Knowledge if available
About Us
Founded in 1994, CORSAIR (NASDAQ:CRSR) is a leading global developer and manufacturer of high-performance gaming and streaming gear. With 21 different product lines CORSAIR offers a complete range of products that help digital athletes perform at their peak and enable streaming creators to produce studio-quality content for their fans. CORSAIR has built a passionate base of loyal customers due to its gamer- and creator-centric design philosophy, commitment to high performance, and professional quality. The company has received more than 4,000 product awards and has a footprint that reaches customers in more than 75 countries. CORSAIR also includes subsidiary brands Elgato, which provides premium studio equipment and accessories for content creators, SCUF Gaming, which builds custom-designed controllers for competitive gamers, and ORIGIN PC, a builder of custom gaming and workstation desktop PCs and laptops.
What We Offer You
A motivated team around you with all the digital and gaming enthusiasm you are looking for
Focus on personal development and training in any relevant discipline
Competitive salary including q uarterly profit share bonus
Attractive benefits like an Employee Stock Purchase Program and d iscounts on Corsair, Elgato, Origin, and Scuf Gaming products
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Computer Hardware Manufacturing
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