The Americas Sales Strategy, Operations and Enablement (SSOE) team is seeking a driven, talented and experienced Sales Operations Leader lead Sales Operations for a core Americas Digital Native Business (DNB) Accounts Sales Organization focused on increasing adoption of Amazon Web Services within the Global 2000 and Fortune 1000 Market Segment, as well as helping hyper-growth technology companies innovate and grow. This candidate will be a key business stakeholder and partner for the sales leadership of this organization. This sales organization is at a critical inflection point in its charter within the Americas, and this candidate will play a key role in supporting the go-to-market strategy of this team in partnership with the sales leadership team. This candidate would be expected to work cross functionally to help this organization successfully land and execute against these strategic priorities. We are looking for a hands-on and motivated self-starter who can navigate effectively in a matrixed environment to drive business results.
This candidate will support the rhythm of the business activities such as Annual Planning Cycles, Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics for this team, and will work with Sales Operations Leadership across the Americas, to ensure the impact of this sales team is integrated effectively at each regional level.
This candidate will be expected to drive predictable reporting, analyze business trends and make business recommendations to senior management based on these analyses – all in an environment of rapid growth and increasing complexity. This role will also lead the strategic definition of the key sales support systems and processes to meet the growth trajectory of the business and achieve the revenue and market development objectives. The ideal candidate has strong business and financial acumen, broad technical skills, sales and marketing expertise and a deep analytic background.
This position will work with the several stakeholders supporting the extended AWS DNB Sales organization, such as Business Development, Marketing, Professional Services, and the extended Sales Operations team. The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across other geographies.
The candidate will play a key role in defining the vision and defining policy and processes for end-to-end execution of territory planning and account alignment of the sellers in this organization, sales compensation management, headcount planning, and revenue and goals planning. This candidate will also assist the Sales Managers in evaluating and forecasting attainment against quotas, and calculate commissions, utilizing various CRM tools to derive well-vetted analysis, and other ad-hoc requests and analysis as needed. A successful individual is a person that has a proven work ethic that drives the desired results. This is a hands-on position - the ideal candidate must be willing to “roll up the sleeves”.
Key job responsibilities
Business Partner to Sales Leadership for Americas DNB Account Sales
Work with senior sales leadership to support and help define the go-to-market strategy of this sales team organization
Work cross functionally to land and execute these priorities
Support the management cadence for the business
Develop routine and ad-hoc analytic reports to senior management regarding business development initiatives, customer segment performance, performance against goals, etc. Ensure reports contribute to business insight and decision-making,
Lead America’s wide initiatives across the Americas SSOE team and be an active participant of this team organization.
Develop relationships and processes with sales, partner, marketing, business development, professional services, finance, HR, sales operations, and other stakeholders to execute the operational priorities
Assist Sales Managers in all aspects of evaluating their teams’ performance.
Ensure accurate and timely sales commission calculations and payments.
Identify reporting issues, gaps in processes, and drive timely resolution.
A day in the life
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About The Team
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
We are open to hiring candidates to work out of one of the following locations:
East Palo Alto, CA, USABasic Qualifications
- At least 7+ years of leading a divisional Sales Operations function or similar responsibilities supporting a mid-to-large scale multi-geographical hi-tech Sales Organization
- Experience in multiple organizational functions such as compensation, forecasting, organizational development, etc.
- Demonstrated ability to define, refine and implement sales processes, procedures and policies
- Financial and analytical skills
- Experience of Microsoft Office Suite required (extensive knowledge of Excel required)
- Experience working and collaborating across groups
- Bachelor’s degree is required
- Experience working within a high-growth, technology company would be highly beneficial.
- MBA or other relevant advanced degree.
- Exhibit sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
- Strong written and verbal communication skills, with a track record of presenting to senior management
- Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly
- Highly organized, have multi-tasking skills, and efficient in ambiguous situations.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $107,100/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.Company
- Amazon Web Services, Inc.
Job ID: A2453178