Sales Operations Analyst
Portsmouth, Bournemouth or Bristol based with hybrid flexible working.
Salary - competitive.
About Us: Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for a motivated and analytical Sales Operations Analyst to join our team and play a key role in driving our sales operations to new heights.
Position Overview: We are seeking a Sales Operations Analyst to support our sales team and ensure the efficiency and effectiveness of our sales processes. This role is ideal for an ambitious professional who has recently graduated from university and possesses up to 2-3 years of experience in sales operations within the SaaS industry.
- Analyze sales data and performance metrics to identify trends and insights that drive sales strategies.
- Assist in the development and maintenance of sales reports, dashboards, and analytics to support decision-making.
- Collaborate with cross-functional teams to streamline processes and improve sales efficiency.
- Provide support in the management and optimization of sales tools and systems, including Salesloft, Hubspot, Salesforce, Chorus/Gong, and others.
- Conduct data cleansing and validation to ensure the accuracy of sales data.
- Support sales team members with data-driven insights and ad-hoc analysis.
- Assist in sales forecasting and territory planning.
- Help develop and implement training programs for sales teams on sales tools and processes.
- Continuously identify opportunities for process improvement and automation.
- Perform ad-hoc projects and analysis as requested by the Sales Operations Manager.
- Bachelor's degree in Business, Finance, or related field.
- Up to 2-3 years of experience in a sales operations role within a SaaS business.
- Strong analytical skills with proficiency in Excel; knowledge of SQL is a plus.
- Familiarity with sales tools and systems such as Salesloft, Hubspot, Salesforce, Chorus/Gong is a bonus.
- Excellent communication and teamwork skills.
- Highly organized with a keen attention to detail.
- Proactive and results-oriented mindset.
- Ability to work in a fast-paced, dynamic environment.
What We Offer:
- Competitive salary and performance-based bonuses.
- 25 days holiday, plus 2 volunteering days and a day off for your Birthday.
- Hybrid working policy
- Enhanced Sick Pay, Maternity and Paternity pay.
- Opportunities for career growth and development.
- Regular team-building and social events.