Greeting from Sonata Software!
Sonata Software is leading global technology company that specializes in providing strategic IT consulting and software services to businesses across various industries. With a rich history of innovation and a commitment to excellence, Sonata empowers clients to leverage cutting-edge technologies for digital transformation and business growth. With a strong focus on customer success, Sonata Software offers a comprehensive range of services, including software development, cloud solutions, data analytics, mobility, and more. Our mission is to enable businesses to navigate the evolving technological landscape and harness its potential to achieve their goals.
- Title - Sales Operations Executive
- Location – Bangalore, Hybrid
- Experience – 2-3 years
- Educational Qualification –MBA mandatory
As a Sales Operations Executive, you will be responsible for streamlining and improving the efficiency of our sales department. You will work closely with our sales, marketing, and finance teams to ensure the seamless execution of sales strategies and drive revenue growth. The ideal candidate will be a strategic thinker, process-oriented, and have a keen eye for data analysis.
- Sales Process Optimization: Continuously analyse and enhance the sales process to maximize efficiency and effectiveness. Identify and eliminate bottlenecks, redundancies, and inefficiencies
- Data Analysis: Gather, analyse, and present data to inform sales strategies. Use data to make data-driven decisions, spot trends, and identify areas for improvement.
- Sales Forecasting: Assist in creating accurate sales forecasts by evaluating historical data and market trends.
- CRM Management: Oversee the utilization and maintenance of our Customer Relationship Management (CRM) system. Ensure the sales team is utilizing the CRM effectively to track leads, opportunities, and customer interactions.
- Sales Reporting: Develop and generate regular sales reports to provide insights to the sales team and senior management. Monitor KPIs and make recommendations for improvements.
- Sales Training and Development: Collaborate with the sales team to develop training materials and provide ongoing support to ensure sales representatives are equipped with the knowledge and tools needed to succeed.
- Cross-Functional Collaboration: Work closely with various departments, including marketing, finance, and customer service, to streamline operations and improve customer satisfaction.
- Process Documentation: Document and maintain sales processes, procedures, and best practices to ensure consistency and compliance