Sales Operations Analyst- Contract-to-Hire - Competitive Pay
CV Resources has partnered with a manufacturer and distributor company based in Vista for a Sales Operations Analyst to join their team. Prefer Contract-to-hire but will go Direct Hire.
As a Business Development Analyst you should enjoy working with people, have excellent communication skills and be able to process information efficiently. You will be responsible for assisting customers with account information, technical support and resolving any billing questions shipping questions or other issues. Our ideal candidate will have basic database and Excel experience.
This person will wear many hats starting with Sales analysis, pull data and analyze market trends. Formulate approach and make suggestions based on data.
Must be a multi-tasker, critical thinker and problem solver. Be able to breakdown and digest problems and solve.
Answer customer queries regarding billing, service and product information.
Resolve billing discrepancies (e.g. delinquent payments) or other issues, including shipping issues.
Assemble statistical reports from data (call volumes, call durations, etc...) for management use; like sales reports and customer feedback.
Manage the website and marketing.
All work is performed onsite in HQ in Vista, Monday - Friday. Hours most likely to be 7 AM - 4 PM.
3+ years working in customer service and sales analysis
Minimum of an associate's degree, bachelor's preferred
Experience using an eCommerce,
Experience using Magento eCommerce is highly preferable.
Please apply with your resume if you are interested in the Sales Operations Analyst position!