Deal Desk Specialist

Job Title

Deal Desk Specialist

Job Description Summary

Position Summary

The Deal Desk Specialist – Bangalore will support the Americas Deal Desk team by executing deal management

activities. In this role, the Deal Desk Specialist will ensure high‐quality, efficient, and effective services are provided

by executing processes according to prescribed procedures and collaborating effectively with internal business

partners.

Essential Duties

 Execute deal‐related transactions and support deal closing processes via review of contract/legal

documentation, entry of key data into enterprise systems, and resolution of write‐off or missing payment

inquires

 Ensure efficient execution of deals through adherence to standardized, best practice procedures and

anticipation of broker needs

 Review deals for accurate property, customer, and pricing terms to ensure the data included in contracts

aligns to Cushman's internal systems

 Complete write‐offs, master data management, and missing payment activities in a timely manner

 Contribute to Deal Desk's knowledge management and the maintenance of standard operating

procedure, best practice, and key policy documentation

 Conduct quality review checks of peer Deal Desk Specialist work to ensure adherence to prescribed

processes and accuracy of data

 Collaborate and align weekly with Deal Desk Team peers to share best practices, proactively resolve

issues, and identify ways to continuously improve the broker experience

 Identify gaps in Deal Desk processes (both operational and systematic) and provide recommendations for

improvements

 Performs Other Related Duties As Required Or Requested.

Other Requirements & Administrative Duties

 Bachelor’s Degree (Business, Finance, Accounting, etc.) preferred

 3 – 8 years of deal desk, order management , sales order processing experience or pricing experience

 Proven track record of completing tasks according to SLAs or in accordance to a set of quality standards

 Demonstrated ability to independently execute tasks and resolve conflicts as they arise

 Excellent organization and time management skills with the ability to manage multiple tasks

simultaneously

 Strong English communication (written, oral) and customer service skills; ability to effectively

communicate with the Americas‐based Team

 Team‐player capable of building strong working relationships with India team and Onshore team.

 Strong analytical skills with high attention to detail and accuracy

 Highly proficient in Microsoft Office Suite

 Willingness to work in flexible shifts including North America hours.

 Knowledge of Salesforce, Workday, or other Accounting/Customer Relationship Management software

 Knowledge of Commercial Real Estate industry a plus

Job Description

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to HRServices@cushwake.com. Please refer to the job title and job location when you contact us.