Revenue Operations Specialist - Revenue Process & Analytics

Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.

Chargebee counts businesses like Freshworks, Calendly, and Study.com amongst its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years, as well as a Great Place to Work in both the United States and India.

We are backed by some of the most respected investors in the world; Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. With headquarters in San Francisco and Amsterdam,our 1000+ team members work remotely throughout the world, including in India, Europe and the US.

Job Summary:

Chargebee is seeking an experienced Revenue Operations Specialist with expertise in Tableau to join our team. As a Revenue Operations Specialist, you will play a crucial role in optimizing our revenue operations processes, analyzing data, and providing insights to drive revenue growth and operational efficiency. The ideal candidate will have a minimum of 5 years of experience in Sales Operations, with a strong background in using Tableau for data visualization and analysis.

Responsibilities:

• Collaborate with cross-functional teams, including Sales, Marketing, Finance, and Customer Success, to develop and implement revenue operations strategies and processes.
• Utilize Tableau to create and maintain dashboards, reports, and visualizations to track key revenue metrics and provide actionable insights.
• Analyze revenue data to identify trends, patterns, and opportunities for improvement, and present findings to stakeholders.
• Support the revenue team by providing data-driven recommendations and insights to optimize revenue performance and drive growth.
• Assist in the development and implementation of revenue forecasting and pipeline management processes.
• Partner with the Enablement team to identify and recommend areas of improvement, both in process and tool usage
• Conduct regular audits of revenue data to ensure accuracy and completeness.
• Identify and implement process improvements to enhance revenue efficiency and effectiveness.
• Provide training and support to revenue teams on the effective use of Tableau and other revenue tools.

Requirements:

• Minimum of 5 years of experience in Sales Operations, preferably in a SaaS or technology company
• Experience managing major CRM, Marketing Automation, and related applications such as Salesforce, Hubspot, Marketo, etc.
• Strong hands-on experience in SQL for data querying
• Strong proficiency in Tableau for data visualization and analysis.
• Experience with data modeling and forecasting techniques.
• Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Strong attention to detail and accuracy in data analysis and reporting.
• Excellent communication and presentation skills, with the ability to effectively convey complex information to stakeholders.
• Proven ability to work collaboratively in a cross-functional team environment.
• Ability to manage multiple projects and prioritize tasks effectively
• A team player and a relationship builder, with the ability to evaluate potential solutions based on their impact to the overall business, knowing you may make some people’s jobs more difficult while bettering the company as a whole

We are Globally Local

With a diverse team across four continents and customers in over 60 countries, you get to work closely with a global perspective right from your own neighborhood.

We value Curiosity

We believe the next great idea might just be around the corner. Perhaps it’s that random thought you had ten minutes ago. We believe in creating an ecosystem that fosters a desire to seek out hard questions, and then figure out answers to them.

Customer! Customer! Customer!

Everything we do is driven toward enabling our customers’ growth. This means no matter what you do, you will always be adding real value to a real business problem. It’s a lot of responsibility, but also a lot of fun.