Senior Manager, Revenue Operations

LILT is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale.

While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions.

Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page!

This position can be based out of our Indianapolis, IN office and will be expected to work in the office in a hybrid capacity. Additional locations include the Washington D.C., New York City, and Boston metropolitan areas where you will start as fully remote and then transition to hybrid once offices are opened in those locations. Fully remote applicants will also be considered.

Authorization to work in the U.S. is a precondition of employment.

What You’ll Do

The Revenue Operations Senior Manager will manage the operations, systems, and data that support revenue teams to generate more consistent and scalable growth.

Key Responsibilities

• Implement strategic initiatives: Partner with leadership to define and execute revenue operations strategies, contribute to forecasting, compensation design, capacity planning, and change management processes.
• Drive revenue efficiency: Analyze data, identify improvement opportunities, and implement processes to increase productivity in sales, marketing, and customer success journey
• Optimize systems and tools: Manage the revenue operations technology stack, including CRM, data platforms, automation tools, and reporting dashboards
• Champion data quality and reporting: Ensure accurate and consistent data capture across all platforms, translate data into actionable insights, and build dashboards to track key metrics and inform decision-making.
• Partner with the CRO to translate go-to-market strategy into quarterly revenue operations plans. Own the execution of this plan; prioritize initiatives, allocate resources, coordinate communication, and hold DRI’s accountable.
• Manage revenue team operating rhythms, including weekly business reviews, monthly sales territory updates, quarterly pipeline and sales capacity planning, and annual compensation design.
• Act as a go-to-market tech stack product manager, translating business needs into technical requirements, collaborating with developers, planning weekly sprints, and launching new internal features.
• Collaborate with product, marketing, and sales leadership to develop impactful training materials, presentations, and demos aligned with product updates, competitor insights, and market trends.
  
  

Skills And Experience

• 7+ years of experience in revenue operations or related field (sales operations, business operations, consulting) at a leading B2B Enterprise software company
• Proven track record of success in leading operational improvements that impact revenue growth
• Autonomous and curious, with demonstrated ability to solve new complex cross-functional projects from goal definition to solution design to implementation
• High comfort level working in organizational gray areas, where there is no blueprint for success
• Expertise in revenue operations technology stack (Salesforce, Zoominfo, Salesloft, Chorus,Clari)
• Deep understanding of data analysis, interpretation, and translation into actionable insights. Experience with SQL preferred.
• Strong communication and storytelling skills, able to negotiate with senior management
• An inclination for speed; excited about a fast-paced environment where things change rapidly
• Experience partnering with sales and finance to support annual planning processes
  
  

Our Story

Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company and left to start a new company to address this need – LILT.

At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation.

Benefits:

• Compensation: At market salary, meaningful equity, 401(k) matching, and flexible time off plus company holidays
• Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, plus FSA/DFSA, HSA, and Commuter benefits. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability
• Paid parental leave is provided after 6 months.
• Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle
  
  

LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.