Join a fast-paced, growing, and exciting company full of great opportunities!
Our culture is unique and driven by our core values – trust, reliability, innovation, and service – and fundamental belief that all work is honorable, and we acknowledge the dignity of those who do it. Come join our fast-growing team and experience the KBS difference!
The Director of Sales Operations will support the alignment, strategy, planning, development, and implementation of the sales operation department. You will serve as the go-to resource for the operational function for the Commercial organization. You will partner closely with senior commercial leadership and play a key role in building the systems and processes to support a growing sales team for the largest privately held facility services company in North America. The Director of Sales Operations will provide leadership and advisory support in driving Sales Productivity, Sales Planning, Sales Forecasting, Segmentation, Sales Compensation, and Sales Analytics.
Essential Duties And Responsibilities
Job responsibilities include but are not limited to:
Partner closely with senior leadership to identify, develop and drive impactful projects that accelerate sales growth and improve sales processes and operations on a national scale.
Drive and support weekly and monthly sales reporting, identifying significant changes and trends that will materially impact the company’s growth trajectory, including achievement against quarterly targets and forecasts for the Commercial teams.
Own the forecasting process and weekly calls, optimize forecast accuracy by driving discipline with pipeline hygiene and forecast management.
Analyze historical data to provide sales insights regarding performance, seasonality, high level trends
Play an integral role enforcing Salesforce best practices within the commercial team, including maintaining data integrity, system adoption and data compliance and governance
Identify systems and process learning opportunities for the commercial team, create documentation and training sessions to address these gaps
Manage territory planning and strategic account ownership planning working with EVP of Sales and Strategic Accounts. Collaborate with Marketing to ensure proper lead management processes, metrics, and policies
Who You Are
5+ years experience in Sales Operations and/or related roles
Deep experience working with Salesforce CRM and Excel, data analytics and annual planning tools. Tableau or other BI tool experience preferred
Experience working in a billion-dollar organization and in high-growth, performance-focused environments
Prior experience as business partner to sales leadership (VP/GM level)
Proven analytical and quantitative skills with a data-driven approach to problem-solving
Excited, motivated, inspired by exceeding goals, and have ability to work with a wide range of personalities. High-energy with a sense of humor
BA/BS Degree required
What’s In It for You?
As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more!
Paid Time Off
Paid Holidays
Sick Time
Life Insurance
Supplemental Health Insurance (E.G., Accident)
401k plan with a match or Non-qualified Deferred Compensation Plan
Pet Insurance
Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics
KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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Seniority level
Director
Employment type
Full-time
Job function
Sales and Business Development
Industries
Internet Publishing
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