Revenue Operations Application (CRM) Specialist (m/f/d) in Berlin

Description

KNIME is growing rapidly and we’re seeking smart, motivated, and creative people up for the challenge of helping us achieve ambitious scaling goals while continuing to empower the active community. Right now, we are looking for an Revenue Operations Application (CRM) Specialist (m/f/d) to join our team at KNIME in Berlin.*

Who you are

You have a knack for combining process, technology, and transforming business requirements into (internal) customer satisfaction and operational excellence.

You enjoy tackling (mostly technical) challenges in our Rev Ops Tech Stack (largely Salesforce but also other applications and integrations such as Clari, Salesloft, HubSpot) and constantly thrive for improvements, increased efficiency and simplification.

You are good in administration and systems configuration, enhancement, and automation (such as creating and managing complex workflow rules, custom objects, reports, user permissions and data validation etc.) while never leaving the business requirements and big(ger) picture out of sight.

Leading and managing companywide CRM projects is nothing new to you.

As a natural problem solver and analytical mind, you enjoy supporting daily troubleshooting, bug fixing, user adoption, training, enablement, and documentation.

To succeed in this role, 3+ years of Salesforce Administration experience (SOQL knowledge is a must, Salesforce admin certification and API knowledge is a plus) is needed.

You possess strong conceptional and project management skills combined with a thinking outside the box mindset and most importantly a strong desire and focus to “keep things simple”.

Above all, you want to develop yourself while growing with us and work with smart, dedicated, and fun people. Fluency in English is a must.

That's the job

As an Application Operations Specialist, you will manage, support and enhance our system’s functionality, work closely with various stakeholders to understand business needs, challenges and implement solutions. Your role at KNIME is vital in maintaining system integrity, enhancing user experience, and ensuring the delivery of key insights and projects to drive business decisions and growth.

If you thrive in a fast-paced environment, are passionate about improving operations through process and technology, work with cool and smart people, like to learn and grow (don´t worry we´ll support you along the way) and are a fun person to work with, we’d love to hear from you.

About Us

KNIME is a fast-growing international Enterprise Software company. At KNIME, we build innovative software to help individuals and organizations make sense of their data through an intuitive, visual approach to data analytics and through integrations to the most advanced data science and AI/ML techniques on the market. KNIME Software comprises two products: the free and open KNIME Analytics Platform which has an intuitive low-code, no-code interface that allows anyone from spreadsheet users to seasoned data scientists to analyze their data; and KNIME Business Hub, its commercial complement that allows for large-scale collaboration and dissemination of insights across an enterprise.

At the core, we are an open-source company, which requires KNIMErs often to challenge and rethink conventional commercial strategies and ensure that the user – whether free or commercial – is at the center of every decision being made. At KNIME, you’ll gain experience working with industry leaders in their field – KNIME is used by many Fortune 500 enterprise customers, across 50 countries.

• Though we are happy to have applicants from further away, we’re not offering relocation benefits for this position.