Senior Manager, Sales Ops

About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

The India GTM/Operations leader will be responsible for WWFCO Sales Operations planning and productivity functions. This role is a high value-add business partner to the sales organization, enabling revenue growth and increasing sales productivity by providing effective methodologies, efficient processes, value-added information and sales tools. The person needs to be able to adapt the WWFCO global sales processes across the diverse portfolio, different routes to market and various coverage models while operating in a fast-paced environment. This role will directly serve as the face of the function to all global Sales roles, Marketing, Operations, Finance and Executive leadership and will business partner with the VP – Sales for India.

Key Responsibilities:

• Conceptualize and Drive sales strategy, GTM approach and transformation initiatives in line with market opportunity.
• Transition the business strategy from high level thinking to a detailed roadmap for tactical execution including monitoring, analysis and review.
• Work closely with sales management to define customer segmentation, territory management and quota setting.
• Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business.
• Work closely with Sales Management to drive sales productivity, accuracy in sales forecasting and deliver techniques to improve the performance of the funnel.
• Implement differentiated forecasting methodologies and tools into standard practice which include but not limited to Cloud based models, Geo segmentation models, Bottoms up models, and tops down based methodologies for all routes to market.
• Maintain regular check-ins with Sales Managers, Sales Reps and others who contribute to opportunity development to determine how sales opportunities are tracking against plan and identify any problems for internal review and problem solving.
• Maintain high levels of data quality, accuracy and process consistency to optimize business processes within the sales team related to Ascend and other systems.
• Perform data analysis and uncover actionable, data-driven insights that drive informed decisions, improves the sales process and generates revenue growth.
• Implement and enforce tools, processes, and automation that maintain integrity and streamline the quality of data within NetApp CRM and other systems.
• Ensure integration and synthesis of insights and information across Sales, Finance, Business Intelligence and operational leadership teams.
  
  
  

Job Requirements

• Prior experience in a similar role.
• Proactive Thinker: Ability to focus on the big picture, handle a high level of complexity and prioritize actions and resources.
• Results Orientation: Makes fact based decisions and follows through to completion.
• Interpersonal Communication: The ability to build trust, influence, and relationships with diverse team members at all levels.
• Integrity: Demonstrates unquestionable integrity in every aspect of work and dealing with others.
• Collaboration: Ability to operate effectively in a Cross-functional, cross-cultural and diverse environment.
• Data Driven: Ability to hypothesize, analyze and draw inferences from data to drive business outcomes.
• Tools: High degree of proficiency in MS Office tools, Analytics, CRM and Business Intelligence tools (Tableau)
  
  
  

Education

Bachelor’s Degree or higher with a minimum of 12 years of experience in Sales Operations and Strategy.

Did you know…

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Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.