Sales Operations Analyst

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success.

The Sales Operations team is responsible for managing projects essential to the success of the sales organization. This dynamic team is dedicated to improving overall processes, current experiences, and solving new challenges while supporting the sales teams to achieve financial and operational targets.

As the Sales Operations Analyst, you will be responsible for creating insights and actions for the Local business, supporting the North America market to better enable sales and management teams to drive revenue. You will also be aware supporting internal and external stakeholders with the development of analytical tools and reports for better decision making. The technical and analytical tools used in this role will be Teradata SQL Assistant, Tableau and MS Excel.

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a great way to grow your career? Let's get into the details:

You’ll spend time on the following:

• Support and drive decision making through analytics, working with Sales Ops project managers to analyze the efficiencies of new tools and processes, and report on sales initiatives.
• Develop and maintain standardized and centrally managed sales performance reports, making use of advance data/reporting tools and systems (SQL, excel)
• Provide the ongoing support to sales teams to ensure the efficient adoption of reports and drive performance on various KPIs
• Provide analytical insight on sales performance to identify root causes and influence the direction of sales strategy and priorities.
• Partner with cross-functional teams to define, develop and maintain financial and non-financial KPIs.
• Proactively identify gaps and errors in data and reporting and work towards improving those areas.
• Operationalize new rollouts and provide analytical support in detail to requests from countries.
  
  

We’re excited about you if you have:

• 1-2 years of work experience within an analyst role, ideally in a sales driven environment
• Knowledge of SQL with strong analytical skills is preferred
• Advanced proficiency in Excel required, including VBA
• Existing experience with Tableau and/or other reporting design tools
• High attention to detail and strong organizational skills
• Self-motivated team player who can succeed in a dynamic fast-paced work environment
• Hybrid role based in Chicago, IL - in office Tuesdays and Thursdays
  
  

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings, always check our official careers website at grouponcareers.com.