Senior Sales Operations Analyst

Join the team redefining how the world experiences design.

Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

The Sales Operations Sr. Analyst will be a member of the Sales Strategy & Operations team in support of Canva’s continued growth. Sales Strategy & Operations sits within the Sales & Success function that is responsible for driving revenue from F500 as well as mid-market and SMB companies.

In this role, you will build and own the forecast and revenue cadence (including full funnel metrics). You will analyze monthly business results and own the Sales/ Success component of the monthly business review. You will ensure forecast accuracy within sales, and partner with finance to provide inputs during financial planning.

At the moment, this role is focused on:

• Own Sales & Success comp from start to end including EOQ comp calculations, comp planning and design and SIPs.
• Work with finance on monthly comp accruals and submitting on time.
• Oversee our top of funnel motion including lead routing and xDR orgs to ensure that we have the best in class workflows, reporting and KPIs in place.
• Conduct full funnel analysis of conversion from top of funnel (leads) to deals closed and renewals
• Identify and understand business trends, and provide commentary in partnership with sales leadership on forecast and pipeline changes
• Determine the most effective and meaningful insights to share during monthly business reviews with sales and cross functional leadership in revenue org
• Documents processes, makes recommendations, and assist in systems/process improvements to enhance overall sales reporting accuracy and speed

You're probably a match if

• You have a Bachelors in Engineering, Finance, Economics and/or Accounting or related subject area is required
• You have proven experience (+5 years) in Finance, Business Operations or Sales Strategy & Operations in fast growing technology company, especially working closely with Sales and customer success organizations on data/ analytical projects
• You are a power user of SQL and data visualization. Must be very comfortable writing complex queries on large data sets combining Salesforce.com and usage data. Must be comfortable on data visualization tools like Looker, Mode or Tableau
• You are a power user of Excel/ google sheets. Deep comfort with using excel formulas to join data and aggregate across multiple sources (e.g. index/match, vlookups, sumifs, countifs, array formulas etc.)
• You have the ability to present the results of complex analysis across large data sets clearly and effectively to a wide range of business leaders
• You have prior experience with Salesforce.com CRM is required, particularly around working with Salesforce.com Opportunity data
• You have experience with SPIFF.COM or equivalent tooling experience
• You have outstanding analytical/problem-solving skills
• You possess Ppenomenal communication skills and able to interact with various stakeholders
• You have deep understanding of the levers which impact business performance
• You have the ability to prioritize in a fast-paced environment

About the team

The Sales Strategy & Operations function supports Sales & Success in driving revenue in a scalable and sustainable way, through Incentive design and implementation, run the business reporting and analytics, sales tooling, sales process and enablement. This highly visible role is ideal for a motivated individual who leverages data driven analysis and creative thinking to solve problems. This team member will be expected to develop a deep understanding of Canva’s Sales & Success business drivers and build strong relationships with function, department, and executive leadership to create actionable analysis. In return, this role offers the right candidate the opportunity to help shape the next phase of Canva’s history.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Health benefits plans to support you and your wellbeing
• 401(k) retirement plan with company contribution
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.