Sales Operations Analyst

Location: San Francisco, CA, Mountain View, CA or Austin, TX

Moveworks has an office in SF, MTV and Austin (In office 2-3 days a week)

As a Sales Operations Analyst at Moveworks, you’ll empower our Sales Team with the data, analytics, and automation they need to scale one of the fastest-growing AI companies in the world.

Our AI platform is redefining how companies support their employees, allowing them to stay productive wherever they’re working and whenever they need help. We need you to ensure our go-to-market engine is built on a rock-solid foundation during this period of hyper-growth. Through bleeding-edge technology and analytics, you’ll help our Sales and Sales Development teams accelerate million-dollar deals.

You’ll be responsible for a wide range of projects: maintaining high-quality data in our CRM system, building reports and dashboards for GTM stakeholders, administering sales territories, and more. This work is foundational to our GTM field teams and our ability to effectively execute. Across the board, you’ll have the opportunity to develop an in-demand skill set in data analytics, operations, Salesforce and system administration, project management, and supporting a high-growth sales team.

This is an individual contributor role with a highly visible impact on our GTM Operations Team. It reports to the Senior Manager of Sales Operations.

Who we are:

Moveworks is the copilot platform for automating employee support, empowering our customer’s workforce to converse with all of their business systems through natural language. Powered by the world’s most advanced LLMs and our proprietary MoveLM models, our copilot enables users to search information, automate tasks, and create content with generative AI.

Brands such as Databricks, Broadcom, DocuSign, and Palo Alto Networks leverage Moveworks to automate support, enhance employee experience and productivity, and navigate critical business initiatives.

Founded in 2016, Moveworks has raised $315 million in funding, at a valuation of $2.1 billion, thanks to our award-winning product and team. In 2023, we were included in the Forbes Cloud 100 list as well as the Forbes AI 50 for the fifth consecutive year. We were also recognized by the 2023 Edison Awards for AI Optimized Productivity, and were included on Fast Company's Most Innovative Companies list for 2024!

Moveworks has over 500 employees in six offices around the world, and is backed by some of the world's most prominent investors, including Kleiner Perkins, Lightspeed, Bain Capital Ventures, Sapphire Ventures, Iconiq, and more.

Come join one of the most innovative teams on the planet!

What you’ll do:

• Manage our Salesforce data, ensuring world-class data hygiene via smart design, automated enrichment, and diligent hygiene processes.
• Lead data cleanup initiatives and redesign processes to address any issues before they arise.
• Become an operational partner for our AEs and SDRs, assisting with reporting, data insights, and ad-hoc operational requests across all teams.
• Own sales territory administration, ensuring territories are balanced, optimized, and accurate with actionable insights for owners and management.
• Support Salesforce administration, optimizing our environment for a frictionless and intuitive user experience for every sales role.
• Support GTM operational initiatives to maximize our field teams productivity and effectiveness.
• Learn our tech stack and educate our field teams on all systems, empowering them to optimize their day-to-day operations.
• Document GTM policies to ensure all GTM teams are compliant and educated on best practices.
  
  

What you bring to the table:

• At least one year of experience in sales operations, sales, or sales development roles at enterprise SaaS companies.
• Expert user of Excel/ Google Sheets, Tableau experience is a plus.
• Experienced user of Salesforce reporting and dashboarding functionality.
• Experience in a sales or sales development role is a big plus (you understand your “customers’” needs and challenges).
• Experience using and administering other key sales tools such as Outreach, Clari, and Zoominfo.
• Salesforce administration experience (e.g. process builder, custom fields/ objects, custom report types) a plus.
• An analytical mindset, an inherent desire to learn, a deep sense of curiosity, an understanding of why the little things matter, and a desire to get your hands dirty.
• A passion for fast-paced environments, with a focus on transparency, collaboration, rapid iteration, and continual improvement.
• The desire to enhance your analytical and operational skill set to build a career in GTM operations or strategy.
  
  

While we’d love it if you can already do all of the above, not every candidate will check every box, so we encourage you to apply if you have most of these skills and a passion for learning the remainder!

Base Compensation Range - $107,000-$189,000

• Our compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions or bonus plans.
  
  

Ultimately, in determining pay, final offers may vary from the amount listed based on geography, the role’s scope and complexity, the candidate’s experience and expertise, and other factors.

Moveworks Is An Equal Opportunity Employer

• Moveworks is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other characteristics protected by law.