Sales Operations Analyst
Responsibilities
- Gather, analyze, and summarize key data points in order to empower the sales team with information to help drive effective and efficient sales growth
- Develop and track Key Performance Indicators of various sales programs and initiatives
- Identify actionable metrics about product and inventory levels to support sales development
- Develop presentations that analyze sales and inventory levels to identify opportunities for sales growth
- Implement and manage reports and dashboards ensuring sales team members have access to key data required to successfully manage the business
- Work with internal IT teams to identify system enhancements and opportunities to provide data updates more easily
- Managing the daily business activities of their assigned accounts which include: order entry, scheduling of order shipments, pricing, securing new orders and ensuring the highest level of service possible; under the guidance of the Company's Sales SOP
- Responsible to manage open order file to ensure all orders and back orders are shipped in a timely fashion
- Responsible to obtain product and technical knowledge of all of the company's products by attending various technical training seminars offered and self-study
- Entering orders in a timely, accurate manner
- Respond to customers' requests for quotation in a timely, accurate manner
- Initiate and follow through the resolution with Product Assurance department of any dispute that involves an order
- Bachelor degree business, marketing or a related field AND 5 to 7 years of experience in sales operations and analysis
- Medical and Dental Benefits - substantially company-paid!
- Vision insurance
- 401(k) with company match
- Company-paid Pension
- Disability insurance
- Life insurance - company paid
- Flexible spending account
- Paid time off
- Parental leave
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Business Development and Sales -
Industries
Primary and Secondary Education and Non-profit Organizations
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