Senior Vice President, Chief Revenue Officer

Sinai Chicago is a health system comprised of 4 hospitals, 17 community clinics, 1 community institute, and 1 nationally recognized research institute, all serving communities on Chicago's West and Southwest sides. Sinai Chicago has 243,370 outpatient visits, 20,526 inpatient visits and has an operating budget of $500 million. Sinai Chicago is seeking a Senior Vice President, Chief Revenue Officer, which is a new senior executive position reporting directly to the President /CEO.

This position will provide strategic and operational leadership and direction in the development and implementation of the cash and revenue collections, revenue cycle, scheduling, patient registration, admitting, Health Information Management, patient accounts, provider insurance eligibility, and clinical documentation improvement, revenue integrity, customer service, training, and ensuring all billing, compliance and government regulations are followed to drive the collection functions of Sinai Health System (SHS). Executes both short- and long-term revenue collection plans/strategies which will enable SHS to maximize the effectiveness and highest potential of its revenue collection opportunities to meet changes in health care economics and achieve organizational objectives. Serves as a member of the Executive Team participating in system-wide strategy development, planning and decision-making.

The position is responsible to performing the following key items:

• Knows, understands, incorporates, and demonstrates the mission, vision, and values in behaviors, practices, and decisions of SHS.
• Provides systemwide leadership direction and oversight integration, effectiveness and efficiency of the people, processes, vendors, and technologies utilized within the revenue cycle process.
• Defines and implements long-term revenue cycle strategies that allow the organization to sustain efficient and contemporary best-practice documentation, coding, payment and collection processes and patient engagement.
• Maintains a collaborative, supporting relationship with stakeholders across the enterprise and encourages direct reports to ensure integration of processes that will achieve optimal patient and financial outcomes.
• Manages all revenue cycle functions to ensure accurate and complete data capture of demographics and insurance data required for billing and collections.
• Leads team to develop optimal revenue cycle functions and ensures performance targets and continual improvement is maintained and monitored through timely performance metrics and reporting tools.
• Develops policies and procedures and operational benchmarks for system-wide, best practice standardization.
• Ensure the efficiency of operations and compliance with policies, procedures, regulations, laws, and standards.
• Advise and collaborate with hospital finance and clinical leaders to ensure excellent patient experience, complete documentation, and optimal financial results.
• Provide oversight of denial management, including recommendations for process/system enhancements, escalation, and overall coaching, leading, and developing staff.
• Ensures optimized resource usage throughout the entire revenue cycle process, including staffing, vendor contracting, vendor management, and technology usage.
• Serves as a member of the Executive Team participating in the development and implementation of SHS’s strategic plan and operational programs. Provides counsel and advice on financial matters affecting the operations and/or strategic direction of SHS.
• Maintains a general awareness of SHS operations, identifying present and potential problems and opportunities, and making appropriate recommendations to the President and CEO.
• Coordinates special projects and assignments as directed by the President and CEO.
• Ensures assigned functions are in compliance with applicable state and federal regulations and accrediting agency requirements; initiates corrective action as necessary.
• Provides input to Federal and State legislators related to the development of policies and regulations that will favorably impact financial reimbursement to SHS.
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Sinai Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
• Performs other duties as assigned.

The successful candidate will have the following minimal qualifications:

• Master’s degree in business administration, accounting, finance, HIM, health care administration, or related field.
• Ten or more years of progressively more responsible related work experience including five (5) or more years of experience as progressive leader in revenue cycle leadership.
• A proven track record as an effective and communitive leader of a health care organization.
• Ability to communicate a vision and instill associates with a sense of shared purpose.
• Sensitivity to market issues.
• Strong financial, analytical and cost control skills.
• Leadership and management skills are necessary to work effectively within a system, influence results, motivate individuals and teams, and resolve problems in a diplomatic professional manner.
• Excellent oral and written communication, persuasion, negotiation and presentation skills.
• The incumbent must be able to clearly articulate factual and advisory information to all levels of staff, executives, the boards of directors, and others, and garner related support.
• Computer skills, including proficiency in Microsoft Office.
• Willingness to operate in a collaborative, shared leadership environment.
• A personal presence that is characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Sinai Health System.