Deal Desk Analyst

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

So, what’s the role all about?

The primary focus of a Deal Desk Analyst will be to help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers, maximize NICE's revenue, and increase the effectiveness and productivity of NICE's sales force. This role will act in a fiduciary capacity in managing first line approvals for the deal approval process. This will be accomplished by discussing deals with the sales teams to identify Customers' critical business issues and assist in structuring transactions that meet both NICE's requirements and the Customers' needs.

How will you make an impact?

• Maintain awareness of all new sales deals and addendums being contracted.
• Analyze and maintain current customer renewal dates.
• Understand product pricing and billing models and the related revenue generated from each.
• Perform analysis on current customer software products, services and telecom usage.
• Perform analysis on customer and product profitability.
• Understand any direct product costs.
  
  

Have you got what it takes?

• Bachelor's Degree in Finance, Business Management, or related field or equivalent work experience required.
• 5+ years related experience
• Knowledge of Excel (including pivot table), Access and SQL
• Demonstrated knowledge of financial analysis and financial modeling
• Ability to work under pressure of multiple projects and deadlines
• Ability to effectively prioritize workload and manage changes in direction of the company
• Ability to develop, interpret and apply required policies and procedures
• Ability to work in a team environment
• Experience working with sales operations, and direct sales teams
• Experience working directly with customers
• Experience working with CPQ/Salesforce
  
  

You will have an advantage if you also have:

• Intermediate skill level in Microsoft Word, Outlook, PowerPoint, and Visio
  
  

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 4157

Reporting into: Deal Desk Analyst

Role Type: Individual Contributor

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.