Head of Sales Operations / CRM Manager ( FTC)

Head of Sales Operations / CRM Manager ( FTC) ( London Hybrid 1/2 days on site)

Our Award winning Reg Tech client is looking to recruit an experience Head of Sales Operations / CRM Manager ( FTC) . With strong experience of CRM , change management , change request , implementation of chnage.

The Head of Sales Operations / CRM Manager with be responsible for

the CRM change management process (change request, Impact analysis, Implement change, Test, Release)

Actively Manage CRM tool book of work and development resource allocation

Communicate progress updates and timeline to relevant stakeholders

Define user acceptance testing process

Manage CRM data.

Reporting and Analytics

Define reports and dashboards in CRM for users and senior management

Gatekeeper for any new reporting/ analytic request for teams using CRM

Perform sales forecasting

Knowledge of regulatory reporting and financial services would also be required

A competitive salary package

Private healthcare and medical cashback plan

• Gym membership contribution
• £1,000 towards a new skill of your choice outside of your job responsibilities (this has seen our employees take up candle making, white water rafting, digital art, scuba diving, motorsports and many more)
• 25 days holiday, as well as bank holidays and your birthday off
• Hybrid office and working from home
• Regular team socials
• Working within a culture of empowerment, innovation and collaboration
• Opportunity for career growth and to play a key role in a pioneering growth company