Deal Desk Analyst

Pivotal Partners is exclusively partnered to scale a Series C ($290mil) Saphire Ventures & Lightspeed Ventures backed Database companies, one of the leaders in the high-performance distributed SQL database for cloud-native applications ecosystem.

We have landed customers like Goldman Sachs, Captial 1, JPMorgan, Barclays, Tom Tom, Shell, and many other Fortune 100 & 500 accounts.

Deal Desk Analyst

Here's what you'll be responsible for:

• Strategic Planning: Formulate and execute detailed sales plans to meet our Annual Recurring Revenue (ARR) goals. Collaborate with the (COO) on strategic direction, swiftly turning strategy into actionable procedures. Utilize data to establish processes and tools for efficient scaling.
• Performance Management: Set clear Key Performance Indicators (KPIs) for the sales team. Use data-driven reports proactively for transparency and to inform strategic decisions.
• Systems and Technologies: Oversee sales technologies and systems, such as Salesforce.com and its integrations. Develop and enhance tools, workflows, and automations, and manage key vendor negotiations and relationships.
• Deal Desk: Create and oversee a deal desk to streamline the CPQ (Configure, Price, Quote), contracting, deal-closing, and invoicing processes in collaboration with the COO and Chief Financial Officer (CFO).
• Sales Forecasting: Collaborate with the COO and CFO to create accurate and comprehensive forecasting tools for both the short and long term, ensuring quality input from sales managers and account executives.
• Data and Process Management: Maintain system integrity through regular updates and adjustments, such as account reassignments.
• Training and Development: Provide ongoing training and support to system users across sales, customer success, and implementation teams to maximize their efficiency.
• Team Leadership: Lead the hiring, training, and development of a proficient Sales Operations team.
• Cross-functional Collaboration: Engage closely with Marketing, Product, Implementation, and Customer Success departments to align on corporate objectives and enhance customer acquisition and retention efforts.

Qualifications:

• Demonstrated expertise in sales operations, ideally within a startup context.
• Holds a Bachelor's degree in Business, Sales, or a similar discipline (MBA is an advantage).
• Possesses sharp analytical and problem-solving abilities, capable of navigating evolving situations.
• Well-versed in CRM platforms like salesforce and sales-related technologies.
• Strong proficiency in communication and relationship-building.
• Focused on achieving outcomes, with a particular emphasis on stimulating growth in a startup environment.

This role promises a pathway to success for those with the right blend of qualities and dedication.