Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America’s largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care.
Short Description
This is a fixed term opportunity until end of 2024 or a maternity cover. We are committed to ensuring that current employees have a full positive experience and ideally we'd be looking for this person to join us Early September.
This analytically driven role is dedicated to uncovering key business insights and creating compelling narratives while building strong relationships. Positioned within a central team, this role closely supports the Chief Commercial Officer (CCO) and the Commercial Leadership Team (LT).
Job Summary
The Sales Operations specialist supports the sales team by conducting research, analysing data and overseeing various programmes and processes to ensure Colt reaches its sales targets.
Job Description
Typical tasks and responsibilities include:
- Conducting data management and analysis, providing the Sales team with insights to improve performance by analysing trends and customer behaviour.
- Utilise insights drawn from data to build and improve tools and processes, for example creating reports and dashboards that provide key metrics.
- Regularly reviewing processes to ensure operational efficiency.
- Create sales reports and insights for a broad range of audiences (Sales team, Senior Colt Leadership), ensuring the right people have access to the right data when they need it.
- Working with Core Sales and Sales Solutions colleagues to ensure they understand how to best use tools, practices and processes to hit their specific goals.
We're Looking After
- Previous experience in a role that deals with customers
- An understanding of networking technologies and products
- Great written and verbal communications skills
- An ability to influence people at all levels to get what you need for your customers
- A passion for service
- Adaptable to ever changing customer needs
- A role model of Colt’s culture
Skills
Continuous Process Improvement
Data Management
Data Analysis
Research
Reports Development
Metadata Analysis
Sales Tools
Education
A bachelor’s or master’s degree in business administration, marketing or a relevant field
In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.
Some Benefit Examples Are
- Flexible working and relaxed dress code
- Two days annually to spend on volunteering opportunities
- Flexible benefits scheme
- Access to a virtual business school for on-going learning
- Business mentoring