Company Overview:
NetCom Learning is a premier provider of IT and business skills training, serving individuals and organizations worldwide. We offer a comprehensive range of training solutions tailored to meet the evolving needs of professionals and businesses in today's rapidly changing technology landscape.
About the role:
We are seeking a dynamic and experienced Sales Manager with a strong background in both sales and operations management. The ideal candidate will have a proven track record of sales success, team building, process management and people management. The role requires a hands-on approach to closing deals and actively managing the sales team to drive business growth.
Key Responsibilities:
1. Sales Strategy & Execution
-
Leverage extensive sales experience to guide and mentor the sales team. Promoted from a sales position to Sales Manager, showcasing a deep understanding of sales strategies and customer relationship management.
-
Set and monitor sales targets, ensuring the team meets and exceeds these goals.
-
Actively participate in high-stakes sales deals, from initial customer contact to closing, ensuring alignment with customer needs and organizational goals.
-
Successfully built and led a team of high-performing sales representatives.
-
Actively engage in the sales process by working on deals, negotiating with customers, and closing sales to meet and exceed targets.
-
Owning a minimum of $ 5m annual sales quota for the team.
2. Process Management:
-
Design, implement, and refine sales processes to enhance efficiency, effectiveness, and scalability.
-
Leverage CRM and other sales tools to streamline operations, track performance, and generate actionable insights.
-
Monitor sales trends, pipeline health, and forecast accuracy to drive strategic decisions.
-
Ensure adherence to defined sales processes which may include mapping client expectations, documentation, handovers to the Operations team and client servicing team etc.
-
Collaborate with sales leadership to develop accurate sales forecasts and targets.
-
Facilitate communication and coordination between sales and other departments to enhance customer experience and operational efficiency.
3. Team Leadership & Development:
-
Lead by example, providing strong leadership and direction to the sales team. Foster a positive and motivating work environment.
-
Conduct regular performance reviews, set development goals, and implement personalized coaching plans to enhance team capabilities.
Qualifications:
-
Bachelor's degree in business, Marketing, or a related field; MBA is a plus.
-
Minimum of 5 years of sales experience with at least 2 years in a sales management role.
-
Strong understanding of sales and operations processes.
-
Excellent communication, negotiation, and interpersonal skills.
-
Proven ability to lead and inspire a sales team.
-
Results-driven with a strategic mindset.
Why Join Us:
-
Opportunity to work with a high-performing team in a dynamic and growing company.
-
Attractive compensation package with performance-based incentives.
-
A collaborative and innovative work environment that encourages professional growth.