Sales Operations Manager (Latin America)
At Birkenstock, our business is a reflection of who we are. We have a passion for our products, an appreciation of their
heritage and a genuine belief in their benefits. Our business is a reflection of what we represent - quality products that
are comfortable, unique, timeless and respectful of the world around us. Our mission is to deliver happiness and
satisfaction.
To provide quality products and services, we need quality people. We are looking for talented people who share our
values of accountability, responsiveness, excellence, teamwork, respect, integrity and a positive attitude.
JOB TITLE: Sales Operations Manager
REPORTS TO: LATAM Director Go to Market
TYPE: Exempt
LOCATION: Remote USA
SALARY: $110k-130k
Overview:
Significantly improve our understanding of the Distributor business through data gathering and analysis.
The Sales Operations Manager for LATAM will play a critical role in optimizing processes, ensuring efficient
sales execution across the region, managing key operational tasks, and drive business intelligence data
analytics to support strategic decision making.
Strong drive to increase service level provided to distributor.
Key Tasks:
1. Order Management
- Responsible for managing the overall purchase order process, including PO entry, order execution,
and open balance management.
- Coordinate the creation and effective fulfillment of Purchase Order Forms through the region.
- Align monthly PO placement deadline with Americas Demand & Import Planner and create an
optimal Seasonal Calendar for PO Order & Delivery windows.
- Send monthly product allocation status to distributors and follow-up to ensure orders are being
invoiced and shipped accordingly.
- Monitor and manage open balances on purchase orders to ensure accurate financial tracking and
balance off-set.
- Production Tracking; Confirm orders with customer; Crosscheck between orders submitted vs. POs
confirmed; Follow up on pick, pack and shipment.
2. Forecasting
- Support forecast planning process and data control/analysis
- Create data base to control Forecast inputs and compare with actuals and new POs (volume,
revenue, ASP, product mix)
