Sales Operations Manager
Role Summary
Our client is seeking a Sales Operations Manager (SOM) to join their rapidly growing team. The Sales Operations Manager is focused on increasing team productivity and sales process management. The SOM is responsible for the end-to-end tracking of the sales process and associated conversion rates throughout the sales funnel. Reporting to the VP of Sales, the SOM will drive sales results by exhibiting strong organizational skills, program management capabilities, and a solid understanding of the entire sales process, enabling the SOM to identify sales growth opportunities that, through collaboration are implemented and maintained. The SOM is responsible for exemplifying the company values and nurturing the maintenance of our company culture.
Key Results Area
Lead and motivate sales team to meet or exceed sales targets and objectives
Review sales reports, understand findings and present/discuss results with the firm’s CMO
Conduct weekly performance meetings with Sales team members
Recognize, create, and implement process improvements within the sales organization to optimize employee workflows
Work closely with sales teams to identify obstacles to sales velocity, subsequently developing and supporting the implementation of solutions
Assist in creating and maintaining sales standard operating procedures
Interview, onboard and train new sales team members
Coach, mentor, and provide feedback to team members
Reach sales targets by successfully managing the sales team
Uses systems as prescribed to enter client data, analyze sales results, and identify and capitalize on existing opportunities
Responsible for maintaining effective sales incentive processes including commission payments, claw backs, and all related activities
Ensure accurate and timely sales commission calculations are submitted to finance/payroll for appropriate disbursement
Responsible for providing CRM activity reports as defined by the sales teams’ operational needs
Skills & Qualifications
Bachelor's degree in, Business Administration, Communications, or related field
3-5 years of experience managing a team
Able to work in a fast-paced metrics driven environment
Proven Sales Analytics or Operations Manager or in a comparable sales leadership role
Excellent written and verbal communication skills
Dedication to providing excellent customer service
Excellent mentoring, coaching, and people management skills
Proficiency in using CRM software and other sales tools
Able to work under pressure
Results-oriented with strong analytical and problem-solving skills
Adept in Microsoft Office Suite and Sales Analytics tools
Advatix®, Inc. is one of the world’s leading providers of e-commerce Supply Chain and Logistics Consulting Services and Solutions that enable its clients to transform their operations for speed, service, and cost of fulfillment and delivery of goods and services. We are committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.
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