Role: Sales Operations Analyst
The role:
Are you an experienced sales operations administrator looking for the next step in your career? Do you enjoy a dynamic and varied day making meaningful change, contributing to our team’s success? UP3 is growing at a rapid rate, and we are looking for Sales Operations Analyst to help support our sales team as we grow.
We are looking for someone with a blend of technical and analytical skills, who gets excited about great process and high-quality data. In this role, you’ll be instrumental in maintaining our HubSpot CRM, optimising sales processes, and providing analytics that drive decision-making. Your work will directly impact our sales efficiency and success.
You will have experience in sales operations within a software or SaaS environment, are HubSpot proficient, and possess strong analytical skills. You will be the go-to person for sales data for multiple business stakeholders and provide efficient and effective support while owning your responsibilities.
Our Values:
We really do stand by our values at UP3, and they filter down through everything we do. From the people we recruit to our day-to-day interactions and ongoing relationships with our customers.
- No-one is above making the tea or watering the plants.
- Do the right thing by the customer. Always.
- No room for egos, politics or gossip.
- We're a team. Take pride in sharing what you know.
- If you see something that needs doing, roll up your sleeves and get it done.
- Remember, at some point, you did something for the first time.
Responsibilities:
- Maintain HubSpot CRM and LinkedIn data, ensuring data integrity and optimising workflows.
- Develop and maintain sales analytics reports and dashboards.
- Track key metrics and KPIs to measure the success of our sales processes and suggest improvements.
- Facilitate sales and operations strategy development and execution.
- Support sales teams with custom opportunities and operational tasks.
- Support a cross-functional team to pull together RFP and bid responses.
- Apply data cleansing techniques.
- Engage with internal stakeholders for data needs and analysis.
Skills
- 3-5 years of experience in Sales, Marketing, or Sales support in a SaaS company.
- Proficiency in HubSpot and business intelligence tools.
- Competency with relational databases and SQL queries.
- Exceptional written and verbal communication skills.
- Creative and strategic problem-solving ability.
- HubSpot Admin or Developer certification preferred but not essential.
Package
- Competitive salary based on experience and 7.5% performance related bonus paid bi-annually.
- Excellent Vitality health insurance, Vitality GP and Bupa level 3 dental cover.
- £250 work-from-home set-up allowance.
- Progressive parental leave policy.
- 4% company pension contribution.
- Central London office for days when you do come into the office – The Ministry, Borough: includes free gym membership, wellness programmes, onsite café, bar and terrace, regular on-site events with guest passes.
- Sports and social club – recent events include D&D Dungeons & Dragons night, wine tasting, Junkyard golf and Gourmaze tasty treasure hunt.
