Sales Operations Coordinator - UK based
Are you an organized and proactive professional ready to take your career to the next level? We are looking for a
Sales Operations Coordinator to support our UK sales team and ensure smooth sales and operational activities. This is an exciting opportunity for a detail-oriented individual who excels in process management, data analysis, and cross-functional collaboration. You’ll play a pivotal role in driving operational excellence and ensuring our customers receive top-tier service.
What You’ll Do:
Operational Coordination:
- Act as the main point of contact between customers and internal teams (sales, marketing, logistics), ensuring seamless communication and execution.
- Oversee key operational tasks for seasonal sales campaigns, making sure all deliverables are met on time.
- Coordinate with global warehouses and fulfillment centers to ensure smooth order management and timely delivery.
Sales Support & Communication:
- Proactively support the sales team with clear communication and timely updates on product and sales processes.
- Organize and troubleshoot sales materials and processes, ensuring accuracy throughout order placement, delivery, and sell-through.
- Handle end-to-end order management, processing purchase orders with precision and efficiency.
Data & Performance Management:
- Collect, analyze, and present performance data to drive informed decision-making.
- Maintain stock and Available-to-Sell (ATS) sheets, working closely with the EU inventory planning team to optimize inventory.
- Onboard new customer accounts into systems such as Exenta and NuOrder, ensuring a seamless experience.
Showroom & Sample Management:
- Manage showroom displays and customer sample requirements, ensuring a professional and organized presentation.
Logistics Coordination:
- Collaborate with warehouse and third-party logistics teams to resolve challenges and ensure timely deliveries.
- Serve as the first point of contact for key customers, providing updates on stock and sample availability.
Process Improvement & Innovation:
- Identify and implement opportunities to improve sales operations and efficiency, working with the Sales Operations Manager (EU).
- Use data-driven insights to optimize operations and support business growth.
Collaboration & Cross-Functional Support:
- Partner with IT, marketing, logistics, and sales teams to optimize global systems and processes.
- Assist the Sales Director and team in meeting operational goals and achieving business success.
What You Bring:
- Experience: At least 2 years in a sales operations or related role, with a focus on operational excellence and process optimization.
- Technical Skills: Strong proficiency in Microsoft Excel and data management tools; experience with Exenta or NuOrder is a plus.
- Communication: Excellent written and verbal communication skills in English. Additional languages are a bonus.
- Project Management: Proven ability to manage multiple stakeholders, timelines, and deliverables in a fast-paced environment.
- Analytical Skills: Strong data analysis and presentation abilities to support business decision-making.
- Organizational Skills: Exceptional time management, attention to detail, and the ability to prioritize effectively.
- Adaptability: A results-driven individual who thrives in a dynamic environment, maintaining accuracy and efficiency under pressure.
What You'll Get From Us
🏢
Work Environment: Become part of a passionate, creative team in our inspiring UK office, where innovation and collaboration thrive.
🏋️
Fitness Benefits: Enjoy discounted access to ClassPass, giving you the freedom to explore a wide range of fitness and wellness classes tailored to your needs.
🧘
Wellbeing Support: Benefit from unlimited access to Open-up, our dedicated health and wellbeing provider, offering 1:1 sessions with certified psychologists, lifestyle coaches, and exclusive masterclasses to support your mental and physical well-being.
If you’re ready to make a meaningful impact and grow in a dynamic, fast-paced environment, we’d love to hear from you. Apply today and take the next step in your career with our innovative UK sales team!
