Req ID

FY24|S&M|#5056

Location(s)

Las Vegas, Nevada, USA; Los Angeles, California, USA; Phoenix, Arizona, USA; Portland, Oregon, USA; San Francisco, California, USA; Seattle, Washington, USA;

Work arrangement(s)

Fully Remote (works exclusively from home)

Your opportunity

New Relic is looking for an experienced Revenue Operations Manager to play a critical role in finding opportunities and solutions to optimize the performance of the global sales organization. The primary focus of the role will be on supporting the refinement of global standards, managing and executing the global processes for planning, forecasting, sales process and program implementation.

You will be a critical member of the Sales Strategy & Programs team responsible for helping scope and drive top corporate priorities. You have an excellent understanding of operations, sales, and are committed to finding solutions that meet the needs of the business to drive alignment and productivity. You will be responsible for the development, execution, coordination and collaboration, working with leadership within Sales Operations and global Sales leadership, as well as Field sales teams. You will drive strategic programs, initiatives and processes that accelerate revenue growth and drive sales productivity.

This role offers an opportunity to impact the execution of our sales teams and overall success. We are also a “Best Place to Work” winner; so if you are ready to do your best work and have fun at the same time, click the link below!

What you'll do

Drive impactful process improvements and overall go-to-market strategy through the initiation of ideas, cross-functional alignment, and execution of organizational change.
Review and improve systems to ensure optimized processes that support our sales and cross-functional teams such as Marketing, Technical Sales, Finance, and Customer Success.
Represent the Sales organization's business requirements in key cross-departmental projects and company-wide strategic initiatives
Work with Sales leadership to design and implement global sales strategy, processes, and policies.
Execute the annual sales planning cycle, including: quota and compensation, territory design, capacity planning, aligning with supporting teams to establish a formal business plan and coordinate execution.
Spearhead the communication and enablement of key process information, deadlines, task definition, and global standards to stakeholders part of the global sales organization and to cross-functional teams and peers.

This role requires

5+ years of experience in sales operational management, strategy and/or consulting, with experience driving project and change management.
Experience with Salesforce or other SaaS CRM systems
Proven success in a fast-paced, innovative, and entrepreneurial environment
Exceptional communications skills, with the ability to communicate and present effectively to C-level executives and field teams in both one-on-one and group settings
Strong problem solving and troubleshooting skills and ability to exercise mature judgment
Excellent interpersonal skills to build positive working relationships across management and cross-functional teams
Strong proficiency with Excel
Bachelor’s Degree

Bonus points if you have

Relevant work experience with a professional IT services company or SaaS software provider in Pre-sales, Operations, and/or Professional Services role is preferred. Understanding of SaaS go-to-market models, business metrics, and growth is a plus.

Please note that visa sponsorship is not available for this position.

We're looking for bold and passionate people to be a part of our mission to help every engineer do their best work, every day, using data, not opinions, at every stage of the software lifecycle. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.
We believe in empowering all Relics to achieve professional and business success through a workforce model called Flex First. Flex First allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Read more about Flex First.
Our hiring process

Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Estimated Base Pay Range: $ 95,000 - $ 119,000
Consistent with New Relic's values and applicable law, we provide the following information to promote pay transparency and equity. The base pay range above represents a good faith estimate of the low and high end base pay range for the listed position. This role may be eligible for the corporate bonus plan (or, if a sales role, a commission plan as defined in the sales incentive plan document), participation in our stock equity plan, short- and long-term incentives, and other department-specific awards that may be applicable. In addition, New Relic provides a variety of benefits to employees. The range provided may also represent candidate ranges and may not reflect the full range or geographic differential for an individual tenured employee.

Wage - midpoint

119,000

Wage - minimum

95,000

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