About 2045 Studio

2045 is a private network that supports the professional and personal advancement of influential leaders of color. By building spaces for people with shared lived experiences, 2045 creates a pathway for a feeling of belonging, which increases retention rates for influential professionals of color.

The network spans digital and physical spaces and includes curated groups led by executive coaches to help support each member's journey. The combination of digital tools, paired with exclusive virtual and in-person programming, ensures that influential leaders of color have a community behind them as they grow into their full potential.

About the Role

We are hiring a Revenue Operations Manager to help optimize our success with B2B and B2C sales efforts. This role will report directly to our Director of Revenue and Director of Strategy & Operations.

This role will prioritize cross-team collaboration and optimizing tech stacks for maximum data visibility. Your focus will be on sales administration, customization, and optimization to drive efficiency, enhance user experience, and support our sales efforts.

Responsibilities:

Salesforce Administration and Maintenance

Maintaining the Salesforce platform, then regularly updating and customizing the platform to align with business processes, practices, and needs
Assisting with data cleansing to ensure data accuracy and consistency (develop data quality initiatives, including deduplication, data enrichment, and regular data maintenance)
Implementing workflow rules and automations to streamline business operations and processes

CRM Reports and Dashboards

Maintaining reports and dashboards to help provide insight in business performance, sale representative performance, and sales pipeline management
Build customized reports for the Director of Revenue to meet specific requirements and needs

Process Implementation and Integration

Streamlining Revenue Operations process implementation and adoption to overall sales/revenue team
Identify opportunities to drive revenue, such as go-to market strategies, tactics to streamline customer lifecycle and potential sales process improvements
Working with the respective technical teams to integrate Salesforce with our other systems and applications, such as our website and techstack
Regularly testing and maintaining quality checking data flow between website and other integrated apps and our CRM system

User Training and Support

Occasionally providing training and support to end users on Sales tools (SalesForce, SalesLoft, etc.) functionality, best practices, and new features
Addressing other teammates’ inquiries and troubleshoot issues related to sales processes and systems
Keeping up to date with regulations that implicate sales tools (e.g., SPAM guidelines regulated by the FTC, or updates to platforms that implicate sales practices (e.g., product updates that implicate sales efficacy) and offer solutions and updated practices

Who You Are:

Background in revenue operations, sales operations or business operations
Ability to work Cross-functionally & act as liaison between a variety of departments & stakeholders
Experience with Salesforce administration and customization
Proficiency in Salesforce configuration, workflow automation, and data management
Strong understanding of CRM processes, sales operations, and customer relationship management
Ability to track metrics and key performance indicators (KPIs), analyze them and turn them into actionable strategies
Excellent problem-solving skills and attention to detail
Effective communication skills to collaborate with technical and non-technical stakeholders
Ability to prioritize tasks, manage multiple projects, and work in a dynamic environment
Certifications like Salesforce Administrator, Advanced Administrator, Platform App Builder, or Sales/Service Cloud Consultant are a plus
Experience in startups or high-growth environments
Available to work in our NYC or Westport, CT office 3 days a week

Why You’ll Want To Work Here:

Competitive Salary & Equity
Health, Vision and Dental Insurance
Paid time off & holidays
Winter Recess
Experience as an early member of a startup team with exciting early traction

The salary for this role is a base of $115-125k

2045 Studio

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Revenue Operations Manager