We are seeking a proactive and detail-oriented Sales Operations Coordinator to support our growing team. This role is ideal for candidates who thrive in a fast-paced environment and are passionate about operational excellence in the sales function.

You will play a key role in ensuring sales processes run smoothly, handling customer inquiries, coordinating across departments, and maintaining accurate sales data. You will also work closely with leadership and cross-functional teams, with opportunities to grow in a dynamic and innovative company.

Responsibilities

Support the sales team with operational tasks and customer follow-ups
Handle and respond to customer inquiries in a timely and professional manner
Maintain and manage sales data, performance metrics, and dashboards
Generate reports to support strategic sales decision-making
Coordinate with internal teams including marketing, product, and finance
Ensure data accuracy in CRM and other sales tools
Assist in improving internal sales processes and workflow efficiency

Requirements

Diploma in Business, Marketing, Customer Service or a related field
1 to 3 years of experience in Sales Operations or Customer Service
Strong interpersonal and written communication skills
Proficient in multi-tasking and time management
Comfortable working collaboratively across departments
Familiarity with CRM systems (e.g., HubSpot, Salesforce) is advantageous
Motivated, organized, and eager to grow within a startup environment

2ND BRAIN PTE. LTD.

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Sales Operations Coordinator