Summary of Position:

The Sales Operations Specialist, Strategy position is responsible for establishing the strategic impact of Sales Operations with Sales. This position will be responsible for developing the enablement plans for CRM, forecasting, and reporting accurately; in support of Sales through outcomes.

Essential Functions:

Lead process improvements to uncover operational inefficiencies and recommend changes
Meticulously review existing Sales Organization processes and support adoption efforts
Manage and support large tenders/bids and RFP/RFQ/RFI
Lead interface for Sales Operations with Marketing and Product Management
Assist in forecasting key customers for the channel
Ensure Salesforce CRM is used most efficiently and effectively, providing troubleshooting support and proactive training to the wider Sales team
Create and manage weekly and monthly reports for respective distribution, and send targeted weekly reports to sales management on rep performance
Create and manage Sales reports related to company performance in support of MBRs, QBRs, and/or Board Meetings
Support Sales content creation for ELT, Board, and executive presentations/reviews
Ensure alignment of goals/quotas and payouts
Participate in the preparation and execution of rigorous integration testing, user acceptance testing, and functional testing to measure performance
Make recommendations and propose changes to company-wide policies and procedures impacting the Sales Organization
Assist in developing SFDC reports and developing training materials for Sales Organization
Assist with team coordination activities, maintaining reporting hierarchy in SFDC and in organization charts
Develop, format, and communicate detailed sales reporting structure to the sales team and management, in Salesforce
Responsible for using data to develop solutions tailored to meet the organization’s unique needs by collecting large amounts of data using analytical, statistical, and programmable skills
Build, manage and evolve the tools required for customer support and reporting
Track and report key functional metrics to reduce expenses and improve effectiveness
Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation
Create direct channels of communication to stakeholders and application developers that get the job done without managerial interjection
Assesses the risks of various solutions and prioritizes competing business demand
Responsible for leveraging programming skills to develop automated systems to improve business operations
Mine and analyze data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies
Assess the effectiveness and accuracy of new data sources and data gathering techniques
Develop custom data models and algorithms to apply to data sets

Competencies:

Ensures Accountability
Tech Savvy
Communicates Effectively
Values Differences
Customer Focus
Resourcefulness
Drives Results
Plans and Prioritizes
Decision Quality
Self-Development

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.

Required Education and Experience:

Bachelor's Degree required
8-10 years of experience

Qualifications:

Master’s degree in statistics, mathematics, computer science or another quantitative field
Highly developed interpersonal, communication, writing, training, and presentation skills
Flexibility, creativity, and proven ability to work independently or as part of a larger team
Proven ability to respond effectively to changing priorities, work environment, and industry standards
Proven ability to gauge circumstances and make well-considered, impromptu decisions
Ability to build and maintain internal partnering relationships
Track record of partnering with Sales teams and individuals to drive company and customer outcomes
Good command of CRM (e.g., Salesforce) and productivity solutions (e.g., MS Office)
Experience using statistical computer languages (R, Python, SLQ, etc.) to manipulate data and draw insights from large data sets
Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and experience with applications
Coding knowledge and experience with several languages: C, C++, Java

AAP/EEO Statement:

3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race, and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

3MD Inc.

New Jobs

Sales Operations Specialist, Strategy