The Revenue Operations function at 3Play Media aims to provide:

Clear, consistent, readily available data that BOTH accurately describes current individual and business performance AND accurately predicts future performance
Efficient, effective, and go to market teams whose day to day decisions and activities are data driven and align with business goals

Duties And Responsibilities

Contribute to both annual and quarterly strategic planning.
Modify & standardize business reporting for strategic analysis and internal business review.
Enhance sales productivity by enabling the team to work smarter by building & simplifying processes and evaluating new tools to enhance new business, renewal and upsell results.
Build accurate and timely reporting on product line, vertical, and geographic results.
Ensure data hygiene and accuracy for CRM and customer data.
Build & maintain documentation on sales processes, policies, and relevant sales training materials and assist with onboarding new sales talent.
Lead ongoing opportunity forecast process and reporting.
Work with Finance, HR, and sales management to develop and manage sales incentive programs and compensation planning in order to increase sales productivity and reward overperformance.
Analyze sales funnel tracking and operational metrics to deliver regular insights and implement techniques to improve the funnel performance for sales management.
Collaborate with GTM Systems team on project prioritization and management of tools in our tech stack (e.g. HubSpot).
Produce, review and enhance actionable and accurate sales reporting and BI tools for reps, managers and sales leaders.
Partner with sales and marketing leadership to refine lead qualification process, analyze and report on campaign performances with reporting and dashboards.
Refresh customer segmentation and ideal customer profile to maximize market opportunities.
Analyze, design, and implement territory assignments and help develop a framework to enhance renewal and upsell processes.

Position Requirements

Demonstrated success in a sales operations, business operations, or similar role.
Ability to understand high-level sales strategies, translate them into system and process, requirements, and ensure local execution and business impact.
Analytical ability to extract key business insights through data analysis.
Experience creating reports, working with Excel/pivot tables, optimizing processes, training new hires, managing dashboards, and more.
Asks questions, seeks necessary information, and explores new ideas to solve problems.
Ability to manage multiple priorities and tasks; proven strong organizational and project management skills in a fast-paced environment.
Experience with comp plan design, management, and reporting.
Track record in driving change and removing hurdles in fast growth organizations by working cross-functionally with Marketing, Sales, Customer Success, Finance, HR, and Product.
Excellent written and verbal communication skills, including presenting to C-level executives.
Agile, self-starter who can work independently and collaboratively.
Experience with visual analysis applications and sales intelligence software.
Experience with HubSpot, Vidyard, Gong.
5+ years of experience in sales operations and/or business systems preferably in software/technology.

About The Company

3Play Media is a rapidly growing, profitable technology company with a startup culture making a huge impact on the way people consume online media. We provide premium captioning, transcription, audio description, and translation solutions to over 5,000 higher ed, enterprise, media, and government customers. Our goal is to simplify the workflow through flexible APIs, a secure online account system, and integrations with a multitude of players, platforms, and lecture capture systems. We got our start in 2008 out of MIT Sloan and we are based in Boston, MA.

Work Environment

We have an awesome work environment! Our team is hard working, laid back, and fun. We prioritize the ability for our employees to do their work quickly and efficiently without getting stuck in office politics and wasteful meetings. The team is dedicated to building a successful company. We have a spacious office with lots of natural light located in the North End. The work we do is fun, interesting, and gratifying. Your work will have a direct impact on our company's success.

Location

3Play Media is located in Boston, MA – North Washington St on the Green & Orange line and near North Station. We are in the heart of Boston's thriving North End District. We are located near some of the best restaurants and surrounded by Boston's buzzing tech scene.

Perks

Professional growth and development opportunities
Competitive compensation
Medical, Dental, and Vision benefits
401K matching program
Paid vacation, birthday, volunteer days, and sick leave
Disability and life insurance
Charitable contribution matching program
Transportation subsidy
Company sponsored social events
Snacks and beverages provided

3Play is committed to pay transparency, and we provide salary range information to all applicants. If you would like to see salary range information prior to submitting an application, please contact HR@3PlayMedia.com.

3Play Media

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