Responsibilities: -

• Develop and implement sales strategies, policies, and procedures to drive sales efficiency and effectiveness.

• Collaborate with the sales team to establish sales targets, quotas, and territories, ensuring alignment with overall company objectives.

• Monitor and analyse sales data to identify trends, patterns, and opportunities for improvement.

• Generate accurate sales forecasts and provide regular reports on sales performance to management.

• Conduct regular sales pipeline reviews and implement strategies to accelerate the sales cycle.

• Work closely with finance and operations teams to ensure accurate and timely sales order processing, billing, and revenue recognition.

• Streamline sales processes and workflows to improve operational efficiency.

• Implement and manage sales technology tools, such as CRM systems, to enhance sales productivity and data integrity.

• Provide training and support to the sales team on sales processes, tools, and systems.

• Collaborate with cross-functional teams, including marketing, finance, and customer support, to drive revenue growth and customer satisfaction.

• Stay updated on industry trends, competitive landscape, and best practices in sales operations.

Qualifications

• Bachelor's degree in business administration, sales, or a related field. MBA is a plus.

• Proven experience in sales operations or a similar role.

• Strong analytical and problem-solving skills, with the ability to interpret complex sales data.

• Proficiency in using CRM systems and other sales technology tools.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.

• Solid understanding of sales processes, pipeline management, and forecasting techniques.

• Strong leadership skills, with the ability to motivate and mentor sales teams.

• Detail-oriented and highly organized, with the ability to manage multiple priorities and meet deadlines.

• Exceptional strategic thinking and decision-making abilities.

• Ability to adapt to a fast-paced and rapidly changing environment.

Candidates who have core sales operations experience in call centers can apply

AAFT

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