AbsenceSoft is seeking a Revenue Operations Systems Analyst to drive productivity and effectiveness within our revenue generating teams, primarily focusing on our tech stack. This role is responsible for administering, optimizing, and scaling Sales and Revenue-related applications. Core responsibilities include system configuration, troubleshooting issues, and contributing to process and systems improvements. This team member will work closely with the Revenue Operations Manager to translate business strategy needs to tech stack optimization and efficiency.

Who We Are

AbsenceSoft is a rapidly growing Leave Management software company looking to hire amazing people like you! We are a radically innovative provider of SaaS solutions for FMLA, Disability, ADA, and other types of absences. We pride ourselves in having created the most easily used, installed, and understood absence management system and Human Resources Software. We value creative, innovative people who are passionate about their work and who always believe there is always a better way.

Leading With Our Core Values (THRIVE)

Team - We are a team. We show up for each other, act with empathy, listen well, have fun, collaborate, and bring our authentic selves to work every day.
Honesty - We are honest, trustworthy, and transparent with each other and our clients. We act with integrity, ask the tough questions, and are open to honest feedback.
Results - We are results-driven and act with urgency, accountability, and commitment. We strive for continuous improvement and operational efficiency.
Inspiring - We inspire and challenge each other every day. We bring a positive, can-do attitude to the team and lift everyone up around us.
Value - We provide tremendous value to our customers, employees, and shareholders, which drives everything we do and guides our decision making.
Entrepreneurial - We are willing to try new things and take risks, without fear of failure. We continuously learn and improve in a fast-paced environment.

What You’ll Do

Optimize and administer third-party technology platforms (Salesforce, Outreach, Gong, ZoomInfo, and others) to create productive, efficient, and measurable workflows for our Sales teams.
Verify and ensure data integrity and accuracy within Salesforce
Work to optimize existing Salesforce instance (page layouts, fields, custom objects, security, automation) across various teams
Assist with various projects and tasks, including system customization, support, training, and data management/cleanliness for Revenue Operations applications
Field ad hoc content, data and support requests from sales teams and other departments as requires
Work with sales teams to ensure clean and accurate CRM system data, understanding system capabilities, processes, and best practices.
Monitor system adoption and data compliance, and governance
Collaborate with other teammates to improve our internal data management, and reporting
Documentation of system changes and need to know processes
Support Revenue Operations Manager in metric creation, reporting and dashboard integrity, and identifying opportunities for process automation and optimization, with a focus on scalability and driving significant growth

What’ll Set You Up for Success

Required Skills:

Bachelor's degree with 2-4 years of Sales Operations/Revenue Operations/System Administrator experience at a high-growth SaaS company
Advanced knowledge and technical expertise with Salesforce (certifications a plus)
- Salesforce security protocols including roles, profiles, sharing rules and permission sets
- Flows, formula fields, validation rules, custom objects/fields, and page layouts
- Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing
- Evaluating and installing new Salesforce releases, as well as providing training and support
Hands-on experience with ZoomInfo (or a similar tool), Gong/Chorus.AI and a sequence tool like Outreach.io or SalesLoft
Experience with successful change management and process documentation
In-depth understanding of the revenue and marketing tool landscape
A natural sense of urgency & collaborative mindset
Analytical thinker and self-starter who can derive insights from data to improve processes and training
Ability to manage multiple projects at the same time in a fast-paced environment

What To Know Before You Apply

We’re located in beautiful Golden, Colorado.
This is a full-time, salaried position + bonus.
AbsenceSoft provides a wide variety of perks and benefits. Including full medical, dental, vision, 401K, and life insurance. We support your professional growth including industry training and CLMS Certification, opportunities for additional industry and technology certifications, and continuing education.
The salary range for this position is 75k – 105k

At AbsenceSoft, we are committed to building a team that represents a variety of diverse backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace that celebrates and supports diversity and inclusion. We make all employment and related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

AbsenceSoft LLC

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Revenue Operations Analyst