Revenue Operations Manager Mission

Build and manage the commercial operating system that enables Kaizen AI’s sales and growth teams to operate with greater visibility, discipline, automation, and predictability.

Primary ResponsibilitiesCRM & Pipeline Management

Own the CRM structure, data quality, and governance.
Ensure accurate and timely updating of opportunities, activities, stages, and account information.
Establish and enforce pipeline governance standards.
Monitor pipeline health, deal progression, and sales-stage conversion.
Build systems for tracking enterprise accounts and opportunities.

Sales Analytics & Reporting

Build and maintain sales dashboards and management reports.
Track pipeline performance, revenue, conversion rates, sales velocity, and sales-cycle metrics.
Develop commercial analytics to identify trends, bottlenecks, and growth opportunities.
Provide leadership with actionable insights for sales and revenue decisions.

Forecasting

Establish a structured sales forecasting process.
Monitor forecast accuracy across sales teams and individual opportunities.
Develop weekly and monthly revenue forecasts.
Identify pipeline risks and potential revenue gaps early.

Automation & AI Workflows

Identify repetitive commercial processes that can be automated.
Build and manage sales and revenue automation workflows.
Implement AI-assisted workflows for prospecting, CRM updates, reporting, proposals, and follow-ups.
Improve productivity across sales, partnerships, and customer success teams.

Sales Process & Commercial Enablement

Design and continuously improve the enterprise sales process.
Standardise proposal, pricing, presentation, and commercial templates.
Establish clear processes for opportunity qualification, approvals, negotiations, and closures.
Create scalable systems that support the growth of Kaizen's enterprise sales organisation.

Key Performance Indicators (KPIs)

CRM Hygiene & Data Accuracy
Forecast Accuracy
Proposal Turnaround Time
Pipeline Quality
Pipeline Coverage
Sales Cycle Duration
Stage Conversion Rates
Automation Adoption
Reporting Accuracy

Ideal Candidate Profile

The ideal candidate should have:

Strong experience in Revenue Operations / Sales Operations.
Excellent understanding of enterprise B2B sales processes.
Strong analytical and commercial thinking.
Hands-on CRM expertise.
Experience building dashboards, reports, and forecasting systems.
Strong process-design and automation capabilities.
Ability to work cross-functionally with Sales, Partnerships, Marketing, Customer Success, and Leadership.
Interest or experience in AI-enabled commercial workflows.

Target Talent Pool

Candidates from:

CRM / SaaS Companies

HubSpot
Salesforce
Freshworks
Zoho

High-Growth Technology Companies

High-growth SaaS companies
Enterprise software companies
B2B technology companies
PropTech / AI companies

Compensation

Fixed: ₹20–35 LPA
Performance incentives may be considered based on role scope and experience.

90-Day Success Plan

First 30 Days

Audit the existing CRM, sales pipeline, reporting, and commercial processes.
Identify data-quality gaps and process bottlenecks.
Establish CRM governance standards.
Define core commercial metrics.

By 60 Days

Launch standardised sales dashboards and pipeline reporting.
Implement a structured forecasting process.
Standardise proposal and commercial templates.
Introduce pipeline review and governance mechanisms.

By 90 Days

Establish a reliable commercial operating system.
Improve CRM hygiene and forecast accuracy.
Automate priority sales and revenue workflows.
Create predictable pipeline visibility for leadership.
Establish a scalable RevOps foundation capable of supporting Kaizen AI's enterprise growth.

Pay: ₹2,000,000.00 - ₹3,500,000.00 per year

Benefits:

Flexible schedule
Paid sick time

Work Location: In person

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Revenue Operations Manager