Company Description

Acclime is an expert provider of transaction and advisory services, helping corporates and private clients navigate challenging markets in Asia. Acclime is hiring on behalf of a global leader in wellness technology and recovery solutions, dedicated to enhancing human performance and well-being through innovative products. This opening spans multiple locations across India and offers an opportunity to be part of a company transforming the health and wellness industry.

Location

Bangalore, Hyderabad, Ahmedabad, or Gurugram

Role Description

This is a full-time on-site role for a Sales Operations Associate. The Sales Operations Associate will assist domestic and international sales teams with order fulfilment and distributor relations. The role involves verifying and processing B2B purchase orders, monitoring order status, coordinating with logistics and 3PL teams, and managing customer inquiries. This position is crucial in supporting sales operations, ensuring timely order fulfilment, and fostering strong relationships with distributors and key clients. The ideal candidate is a detail-oriented taskmaster with excellent organisational skills and the ability to self-structure their day while managing multiple priorities in a fast-paced environment.

Qualifications

1-3 years of experience in sales operations, order management, or related roles
Experience with NetSuite or similar ERP systems
Outstanding organisational skills with keen attention to detail
Excellent follow-up and time management skills
Strong ability to multitask and meet tight deadlines
Proactive self-starter with a creative and flexible approach and a can-do attitude
Excellent interpersonal and communication skills (written and oral) for effective interaction across all organisational levels
Ability to work efficiently in highly demanding and time-sensitive environments
Strong sense of project ownership and dedication to delivering outstanding results

Skill Set

B2B purchase order verification and data entry
Customer inquiry response and order status tracking
Order monitoring and issue resolution for 3PL shipment
Order book review and expected ship date management
Revenue forecasting based on order book analysis
Special order handling and coordination with logistics teams
RMA and warranty replacement request management
Free of Charge (FOC) order entry and tracking
New SKU setup with customers
Administrative support for sales teams
Cross-functional collaboration with sales, logistics, and operations teams
Distributor relationship management
Multi-channel communication and documentation

Job Ref: TB-112025-005

Acclime

New Jobs

Sales Operations Associate